8.2/10 25 Avis concernant Camping Ciela Village - Les Marsouins

Thank you, our lodge was perfect - well equipped, spacious and comfortable and we loved being located next to the padel courts as played every day!

Best pools we've ever had in 8 years of French campings. Very nice tent. A bit too much entertainement and in hindight: we don't like 'the coast' (in general, not this specifoc area)

Very clean especially around the swimming pool area. Very nice swimming pools and slides.

Great reception team, specially Kevin!

All was good, and the campsite has been the greatest. Few things we are missing. The walking lanes to the swimming pools the lanes which also are emergency lanes should not allow bikes every time we walked there, we was nearly been hit by bicycles, they can easily drive around on the car roads. Second and more importantly is the toilet/wc at the pool. It’s needed to be upgraded. Last things is we are missing information in English. I know we are in France and the most visitors is France but you also have customers from other countries which can’t speak French- and when you decide to cut of the power for a period to repair the electricity it could be nice to know. The only information was a little note at the pool in French. Use your app to inform.

Excellent campsite! Very friendly &

The pool and campsite are beautifully kept. It was very quiet when we were there at the end of May. The pool is absolutely fantastic, perfect temperature. It kept my 13 year old twins busy for hours.

Comments to be added next time

We were recommended this site by our friends and are glad we went. It is excellent and I cannot find fault.

The only improvement I can suggest is to extend the timing on the showers. It is very short and when you are shampooing your hair it is a bit tedious to have to keep pressing the button.

Our time at this campsite was awesome for many reasons: location, swimming pool, mobile home.....

Overall the campsite was great. Staff were friendly, facilities were clean, modern and the grounds were landscaped beautifully particularly around the shallets where we were staying. We found the shop and cleaning quite expensive and it would having more facilities and services in English would have made it slightly better value for money such as the kids club. Our kits speak English and Dutch but the kits club and activities and entertainment were all in French so it wasn't possible for us to participate in these. Although it's not essential it would have been nice for the shop to sell one English newspaper and/or at least one English magazine or book. We also found it tricky to access wifi when we wanted. We found it quite limiting to only have wifi access only 2 single hours a day. Due to these reasons we found our children weren't able to get the most out of the Marsouins.

Good sized pitch with nice pool and slides for children. Lots of sun loungers available. Great location for getting to the beach. Facilities could be cleaner, no floor mop around for users to clean after the shower. Older block of toilets needs hand wash in the men’s toilet, (this was available in the women’s). Take away food service was awful. Staff ignored customers waiting to order at the desk, preferring to stand and chat together. Once we were asked what we’d like, told 1 hour 40 minute wait for 6 pizzas! Bakery and shop were good though.

Campsite is lovely but if you cater mainly for French then you should state that on website.

Very good campsite. But i miss A lot more information in English. Specially when there is evacuation. The WiFi is terrible. It works so terrible, it can be hard just to be connected, and the speed is 0,73 mbit pr. second - come on we are in 2019 - that is very bad, and you can’t use it to anything - NO WiFi👎🏻 To much noise from the from in the back of campsite and a lot of noise from the other campsites The pool area is very nice but it’s to small the pool has to be bigger, the toilets needs to be renewed at the pool area - and we miss the opportunity to buy cold soft drinks and foods from machines at the pool area.

A well maintained and friendly campsite - plenty to see and do.

We had a great stay at your holiday park and would really like to visit again.

We are not normally large camp people preferring smaller sites but this site was very good although the children had all gone back to school by the time we arrived. Over all it was very quite, clean and well run the sanitary block (No2) was very clean and well thought out. Access to the beach, supermarkets and the old town was easy and quick and the area has a lot of things to see and do we shall return for sure.

We had a lovely week here. Our stay was just after the peak period, so we had the benefit of it being quieter. Pool was spotlessly clean with good options for adults and children. Good loungers with shaded areas for the hotter periods, and nice grassed surroundings. Accommodation was very clean and well appointed. On-site bakery great for pastries and bread. Staff visible and approachable. We were provided with a free weekly pass for the Train-Bus, which was great. We didn't have a car with us, and whilst the park is not on the beach front, the walk to the main beach centre is not too far and there are great cycling paths as well.

The resort is advertised as family friendly and in the brochure it says they have a policy of everyone being quiet at 10pm on site but didn’t advertise live music across the site from 9.45om until 11.30pm followed by music until 2am... the site was too loud for young children at night. The pool area was outdated.

All of the staff, with one notable exception, were excellent; friendly, efficient, helpful. One person (I was later told he was the accountant)took it upon himself to be aggressively rude, infuriating me, and embarrassing his colleagues. The matter is subject to a complaint. Apart from that, when we had a safety issue, the security people handled it with skill, patience, kindness, and sensitivity. Facilities were good, but there could have been more for teenagers to do... sports, games etc were limited. The biggest disappointment for us on this type of campsite is the unsophisticated "variety-show " style entertainments which appear to have escaped from 1970s popular TV, and invaded France! There is practically nothing for those clients who really don't like dancing girls and magicians!

Very nice camp Argeles as beautiful as ever Camp was great but location a little to far out from main beach areas/restaurants Felt a little like an outsider as everything is in french, games, entertainment, everything We tried to speak french as much as possible and the shop staff were excellent Bar staff and restaurant staff however were rude and obnoxious The floor in eating area was disgusting, covered with hair and dirt and dust would not like to say when it was last swept/mopped If they had put the toilet cleaners in charge it would of been amazing as they were spotless all week! Great job by the cleaners Overall we really enjoyed it here but be warned it may say in the booking terms that quiet time is after 10pm, but as entertainment and discos start at 945pm, all you get TIL midnight is thump thump thump of base drums and shouting over microphones Would recommend this site but would take french lessons and earplugs !

The only thing that was very disappointing was the very strange rule about not wearing bermuda style shorts in the swimming pool. There was no explanation given for this rule. I asked 3 people who worked there, but nobody could give me an answer why boys and men had to wear tight and ugly speedo style swimwear. We had to buy 2 pairs of speedo style shorts from the shop in the camping complex. It should also be made clear about why some of the accomodations do not have air conditioning. They don't even have a fan for ventilation.

Lovely site with lots on offer for a short or long stay with a great pool which was nice and warm. The location was excellent and all in all no complaints.

So pleased we found this campsite, lovely place in a pretty setting. Polite pleasant staff, everywhere kept very clean. Generous semi private pitch sizes for the touring Caravans/ Motorhomes . We enjoyed our stay and will return. Highly recommend