9.1/10 200 Avis concernant Hotel du Jeu de Paume

Dear Phillip,

Thank you for sharing your kind words and for your loyalty over the past two decades. We are pleased to know that you appreciate our location on Île Saint-Louis, as well as the attentive service provided by our team.

Regarding your observations about the bathroom safety and the comfort of the ground floor room, we understand your concerns. Our historic building, dating back to 1634, presents unique architectural features that we strive to preserve while ensuring guest comfort. We appreciate your feedback as it helps us consider the needs of all our guests.

We look forward to welcoming you again.

Nathalie Heckel, General Manager

Cher Viladàs,

Nous vous remercions d'avoir pris le temps de partager votre avis. Nous sommes heureux que votre expérience ait été globalement satisfaisante.

Situé au cœur de Paris sur l'île Saint-Louis, notre établissement offre un cadre unique, mêlant histoire et confort. Nous espérons avoir le plaisir de vous accueillir à nouveau pour une expérience encore plus agréable.

Cordialement - Nathalie Heckel, Directrice Générale

Dear Bruce,

Thank you very much for sharing your positive feedback and for awarding us a 9 out of 10. We are delighted to know you found your experience very nice.

Our hotel’s unique location on Île Saint-Louis offers a perfect setting close to Notre-Dame and the Marais district, complemented by fresh breakfast products sourced from local artisans. We hope these details contributed to your pleasant stay.

We appreciate your kind words and look forward to welcoming you again.

Best regards - Nathalie Heckel, General Manager

Dear H,

Thank you very much for sharing your positive experience with us. We are delighted to know that our staff contributed to making your stay pleasant and that you enjoyed the welcome treat.

Our hotel, located on the historic Île Saint-Louis, aims to provide a warm and memorable atmosphere reflecting its 17th-century heritage. We hope to have the pleasure of welcoming you again in the future.

Best regards - Nathalie Heckel, General Manager

Dear Marina,

Thank you for sharing your positive feedback regarding your stay. We are delighted that you appreciated the historic charm of our 17th-century building and our prime location on Île Saint-Louis, close to Notre-Dame and the Marais district. It is also rewarding to hear that our team provided friendly and attentive service.

We note your suggestion about having a barista-made coffee option at breakfast. Our breakfast features fresh products sourced from local artisans of Île Saint-Louis, which we carefully select to honor the tradition and quality of the area.

We look forward to welcoming you back in the near future.

Nathalie Heckel, General Manager

Dear SF,

Thank you very much for sharing your positive experience with us. We are delighted to hear that our staff made you feel welcomed and supported during your stay.

Our team is committed to providing attentive service, and your feedback is a great encouragement to them. We hope to have the pleasure of welcoming you back to our historic hotel on Île Saint-Louis, where the charm of the 17th century meets the heart of Paris.

Best regards - Nathalie Heckel, General Manager

Dear Lew,

Thank you very much for sharing your positive experience with us. We are delighted to hear that our front desk and cleaning teams contributed to making your stay pleasant. It is also gratifying to know that you enjoyed the breakfast and appreciated the attentiveness of our staff in charge.

Our hotel, located on the historic Île Saint-Louis, aims to offer both comfort and a unique atmosphere linked to its 17th-century heritage. We hope to welcome you again soon for another memorable stay.

Best regards - Nathalie Heckel, General Manager

Dear Andrew,

Thank you very much for sharing your positive experience. We are pleased to hear that our reception team welcomed you warmly and that your room was ready upon arrival, enhancing your stay.

Our hotel, located on the historic Île Saint-Louis, is proud to offer a unique atmosphere with its 17th-century architecture and proximity to iconic Parisian landmarks. We hope to have the opportunity to welcome you again soon.

Best regards - Nathalie Heckel, General Manager

Dear Susan,

Thank you for sharing your positive experience with us. We are pleased to hear that our reception staff made a wonderful impression during your stay.

We appreciate your mention of Arctic, which we understand adds a special touch to your visit. Our hotel's unique setting on Île Saint-Louis, with its rich history dating back to 1634, aims to offer guests a distinctive atmosphere.

We hope to welcome you again to enjoy more of what our location and heritage have to offer.

Kind regards,
Nathalie Heckel, General Manager

Dear Karen,

Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that our staff provided helpful service and that your room met your expectations in terms of comfort and cleanliness.

Our hotel, located on the beautiful Île Saint-Louis, benefits from a rich history and a prime location close to Notre-Dame and the Marais district, which we hope added to your stay. We look forward to welcoming you again.

Best regards - Nathalie Heckel, General Manager

Dear Benjamin,

Thank you for sharing your feedback with us. We appreciate your positive rating and are pleased to know you enjoyed your stay. Regarding your suggestion about smart TVs for Netflix, we understand the convenience this could offer to our guests.

We hope the unique atmosphere and our location near Notre-Dame and the Marais district contributed to a memorable visit.

We appreciate your comments and hope to welcome you again.

Nathalie Heckel, General Manager

Cher Monsieur Moreau,

Nous vous remercions sincèrement d'avoir pris le temps de partager votre expérience. Nous sommes ravis d'apprendre que votre séjour a été agréable et que vous avez pu profiter d'une nuit reposante dans notre établissement.

Situé au cœur de Paris, sur l'île Saint-Louis, notre hôtel offre un cadre unique, chargé d'histoire, que nous sommes heureux de voir apprécié. Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement.

Cordialement - Nathalie Heckel, Directrice Générale

Dear Joel,

Thank you for sharing your experience with us. We are pleased to know you appreciated the unique charm of our historic building and found your room comfortable during your stay. Our location on Île Saint-Louis indeed offers a wonderful base for exploring landmarks like Notre-Dame and the Louvre.

We hope to welcome you again for another enjoyable visit to Paris.

Best regards - Nathalie Heckel, General Manager

Dear Tom,

Thank you for sharing your positive feedback. We are pleased to hear that our front desk staff provided you with helpful service during your stay.

Our hotel, located on the picturesque Île Saint-Louis, offers a unique historical atmosphere dating back to the 17th century, and we strive to ensure every guest enjoys both our location and amenities.

We hope to welcome you again for another memorable experience.

Best regards - Nathalie Heckel, General Manager

Dear Sharon,

Thank you very much for sharing your positive experience with us. We are delighted to hear that you enjoyed the comfort of your bed, our prime location on Île Saint-Louis, and the helpfulness of our staff.

We take pride in offering a breakfast featuring fresh products from local artisans, and it is gratifying to know you appreciated it. Your kind words about our team and the hotel’s unique historical setting are greatly valued.

We look forward to welcoming you again on your next visit to Paris.

Best regards,
Nathalie Heckel, General Manager

Dear Terese,

Thank you very much for your kind review. We are delighted to hear that you enjoyed the cleanliness and peaceful atmosphere of Hôtel du Jeu de Paume, as well as the helpfulness of our team.

Our location on the charming Île Saint-Louis is indeed one of the special features of the hotel, offering a wonderful balance between a quiet, authentic neighborhood and easy access to the many treasures of Paris.

Thank you again for sharing your experience. We hope to have the pleasure of welcoming you back for another relaxing stay.

Warm regards - Nathalie Heckel, General Manager

Dear Valerie,

Thank you very much for your kind words. We are delighted to hear that our front desk team were so welcoming and helpful to your aunt and her friend during their stay.

Taking the time to assist our guests and make them feel comfortable and well looked after is an important part of the experience we strive to provide. Your lovely feedback will certainly be shared with the team and will mean a great deal to them.

We hope that your aunt and her friend had a wonderful stay with us and that we will have the pleasure of welcoming them, or you, back to Hôtel du Jeu de Paume in the future.

Warm regards - Nathalie Heckel, General Manager

Dear Martin,

Thank you for taking the time to share your experience. We are sincerely sorry that your stay was affected by several significant inconveniences.

We particularly regret the issue you encountered with the water being brown and cold. We fully understand how essential a reliable water supply is to a comfortable hotel stay, and we are sorry that this situation occurred and that you did not feel sufficiently supported or compensated at the time. Your disappointment is entirely understandable.

We also apologize for the disruption caused by the lift issue and are very sorry that two guests were trapped inside. We take the safety and reliability of our facilities extremely seriously, and such an incident is certainly not the experience we want our guests to have.

We have also taken note of your comments regarding the bar closing time and the breakfast service. We understand that the limited choice and feeling of insufficient staffing did not meet the standards you expected, and we will share this feedback with the relevant teams.

While some of these issues are exceptional and outside the experience we normally strive to provide, we recognize that they significantly affected your stay. We are grateful that you brought them to our attention, as your feedback gives us an opportunity to review both our facilities and the way we respond when unexpected problems arise.

Please accept our sincere apologies for the inconvenience and disappointment caused.

Warm regards - Nathalie Heckel, General Manager

Dear guest,

Thank you so much for your wonderful and heartfelt review.

We are absolutely delighted to hear that you and your daughter had such a memorable four-night stay with us. Knowing that you found the hotel peaceful and restful is particularly meaningful to us. In the heart of Paris, creating a quiet haven where our guests can truly relax is one of the things we value most.

We are also thrilled that you enjoyed the comfort of your bed and pillows, and that having control over the air conditioning helped you create exactly the atmosphere you wanted in your room.

Your incredibly kind words about our team mean a great deal to us. We are fortunate to have a dedicated group of people who genuinely care about making each guest feel welcome, and we are delighted that you felt this sense of warmth and family during your stay.

And of course, we will be sure to let Arctic know that he was an appreciated member of your Paris experience! He will be very pleased to hear that he contributed to your stay.

Thank you once again for your trust, your enthusiasm, and your generous recommendation. We are especially happy to know that you are already planning to return, perhaps with more of your family next time. We will look forward to welcoming you all back to Hôtel du Jeu de Paume.

Warmest regards - Nathalie Heckel, General Manager

Cher René,
Nous vous remercions sincèrement d’avoir pris le temps de partager votre expérience.

Nous sommes ravis que vous ayez apprécié la sympathie de notre équipe ainsi que la décoration de nos espaces communs. Ces espaces ont été pensés pour préserver l’âme et le caractère historique de notre bâtiment tout en offrant des espaces chaleureux et agréables où nos hôtes peuvent se détendre.

Nous prenons également bonne note de votre remarque concernant les chambres. Notre établissement étant installé dans un bâtiment historique exceptionnel, nous sommes particulièrement attachés à préserver son identité et son authenticité. Nous sommes néanmoins conscients de l’importance de faire évoluer progressivement certains éléments afin de maintenir le niveau de confort et d’esthétique attendu par nos clients. Votre commentaire sera donc précieux dans le cadre de nos réflexions et futurs projets d’amélioration.

Merci encore pour votre retour, à la fois positif et constructif. Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement à l’Hôtel du Jeu de Paume.

Bien cordialement - Nathalie Heckel, General Manager

Dear Maureen,

Thank you so much for taking the time to write us this lovely review regarding your stay at the Hôtel du Jeu de Paume.

We are indeed very well located on Île Saint-Louis, close to many attractions, shops and restaurants. Our teams always do their best to make your stay as easy and pleasant as possible.

We will be pleased to welcoming you back soon !

Kind regards - Nathalie Heckel, General Manager

Dear Brooke,

Thank you very much for your wonderful review.

We are delighted to hear that our team helped make your stay both comfortable and memorable. Providing thoughtful and personalized service, from assisting with luggage to arranging transportation, is an important part of the experience we strive to offer our guests.

We are especially pleased that you appreciated the complimentary glass of champagne to celebrate your anniversary. Such a special occasion deserves a special touch, and we were delighted to help make your celebration even more memorable.

Thank you as well for recognizing our Front Desk team for arranging your early taxi. We understand how important it is for a departure to be smooth and stress-free, particularly when leaving early, and we are always happy to assist.

It was a pleasure to be part of your anniversary celebration, and we hope to have the opportunity to welcome you back to Hôtel du Jeu de Paume for another memorable stay in Paris.

Warm regards - Nathalie Heckel, General Manager

Dear Sebastian,

Thank you very much for your kind review.

We are delighted to hear that you appreciated the service provided by our team and that Stephan was able to assist you with your late check-in. We understand that arriving late after a journey can be tiring, and we are pleased that his warm and attentive assistance helped make your arrival as smooth and welcoming as possible.

We will be sure to share your kind words with Stephan, who will be delighted to know that his care made a positive impression.

Thank you once again for your feedback. We hope to have the pleasure of welcoming you back to Hôtel du Jeu de Paume on your next visit to Paris.

Warm regards - Nathalie Heckel, General Manager

Dear Susan,

Thank you very much for your wonderful review.

We are delighted to hear how much you enjoyed your stay at Hôtel du Jeu de Paume. It is particularly rewarding to know that you appreciated the comfort of our bedrooms and lounge areas, which are designed to offer our guests peaceful and welcoming spaces to relax after exploring Paris.

Your kind words about our team mean a great deal to us. Providing warm, attentive, and personalized hospitality is at the heart of our philosophy, and we are pleased that our staff contributed to such a positive experience.

We are also thrilled that you loved our location and the unique atmosphere of the Île Saint-Louis. Its quiet, authentic character, combined with its central position in Paris, makes it a truly special neighborhood in which to stay.

Thank you again for your lovely feedback. We hope to have the pleasure of welcoming you back to your Parisian home very soon.

Warm regards - Nathalie Heckel, General Manager

Chère Anne-Marie,

Nous vous remercions chaleureusement d’avoir pris le temps de partager votre expérience.

Nous sommes ravis que vous ayez apprécié l’accueil chaleureux et personnalisé de notre équipe. Nous attachons une grande importance à offrir à chacun de nos hôtes une attention sincère et un service adapté à ses besoins, afin que chacun se sente véritablement le bienvenu dès son arrivée.

Nous sommes également heureux que le confort et la propreté de votre chambre aient répondu à vos attentes. Ce sont des éléments essentiels pour nous, afin de garantir un séjour agréable et reposant au cœur de Paris.

Merci encore pour votre confiance et vos compliments. Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement à l’Hôtel du Jeu de Paume.

Cordialement - Nathalie Heckel, General Manager

Dear Edward,

Thank you for taking the time to share your feedback.

Hôtel du Jeu de Paume is indeed an intimate boutique hotel housed in a beautifully preserved 17th-century building, the last remaining royal tennis court in Paris. Its historic character and unique architecture are part of what make the property so distinctive and contribute to the authentic atmosphere that many of our guests appreciate.

We hope that, despite the size and historic nature of the building, you were able to enjoy the comfort of our accommodations, our peaceful location on the charming Île Saint-Louis, and the attentive service provided by our team.

Thank you once again for your comments. We hope to have the opportunity to welcome you back on a future visit to Paris.

Kind regards - Nathalie Heckel, General Manager

Dear Roberta,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you appreciated the exceptional service provided by our team. Offering warm, attentive, and personalized hospitality is at the heart of our philosophy, and your kind words are a wonderful recognition of their dedication.

We are also pleased that you found your room impeccably clean, your bed comfortable, and that our location on the charming Île Saint-Louis allowed you to easily explore all that Paris has to offer.

At the same time, we sincerely appreciate your constructive feedback regarding the condition of the room and bathroom. As a historic property, we continuously work to preserve the unique character of our building while ensuring the comfort our guests expect. Your comments have been shared with our management team and will be taken into consideration as we plan future renovation projects.

Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back to Hôtel du Jeu de Paume on your next visit to Paris.

Kind regards- Nathalie Heckel, General Manager

Dear Colleen,

Thank you very much for your wonderful review.

We are delighted to hear that you enjoyed every moment of your stay at Hôtel du Jeu de Paume. It is especially rewarding to know that you found our hotel beautiful and appreciated our exceptional location on the charming Île Saint-Louis, where guests can enjoy both the tranquility of a historic neighborhood and easy access to the very best of Paris.

Your kind words about our team mean a great deal to us. Providing warm, attentive, and personalized service is at the heart of our hospitality, and we are pleased that our staff helped make your stay even more enjoyable.

We are only sorry that your visit was too short, but we are thrilled to know that you are already planning to return. We look forward to welcoming you back for a longer stay and creating even more wonderful memories.

Warm regards - Nathalie Heckel, General Manager

Dear Jane,

Thank you very much for your kind review.

We are delighted to know that you found Hôtel du Jeu de Paume beautiful. Set within a beautifully preserved historic building on the charming Île Saint-Louis, our hotel combines the elegance of Parisian heritage with the comfort of a boutique hotel, and we are pleased that its unique character made such a positive impression on you.

We truly appreciate your feedback and hope to have the pleasure of welcoming you back for another memorable stay in Paris.

Warm regards - Nathalie Heckel, General Manager

Dear Peter,

Thank you very much for your kind review.

We are delighted to hear that you enjoyed the comfort of Hôtel du Jeu de Paume and that our team made such a positive impression on you. Providing warm, attentive, and personalized service is at the heart of our hospitality, and your recognition is a wonderful encouragement for all of us.

We are also pleased that you found our hotel comfortable, as we strive to offer a peaceful and welcoming retreat in the heart of the charming Île Saint-Louis.

Thank you once again for your feedback. We look forward to welcoming you back to Hôtel du Jeu de Paume on your next visit to Paris.

Kind regards - Nathalie Heckel, General Manager

Dear Ms. Chisholm,

Thank you very much for your kind review.

We are delighted to hear that you enjoyed the comfort of our hotel and appreciated the quality of our accommodations. Providing a pleasant and relaxing environment for our guests is one of our main priorities.

We are also very pleased that our team contributed positively to your stay. Our staff is dedicated to offering warm, attentive, and personalized service, and your recognition of their helpfulness is greatly appreciated.

Thank you once again for your feedback. We hope to have the pleasure of welcoming you back to Hôtel du Jeu de Paume for another enjoyable stay in Paris.

Kind regards - Nathalie Heckel, General Manager

Dear Ms. Burns,

Thank you very much for your kind review.

We are delighted to hear that you enjoyed the comfort of your room and appreciated its peaceful atmosphere. Providing a restful environment in the heart of Paris is one of the qualities we strive to offer our guests.

We are also pleased that the air conditioning and the comfort of your bed contributed to a relaxing stay. These details are essential to ensuring a pleasant experience, especially during the warmer months.

Thank you once again for your feedback. We hope to have the pleasure of welcoming you back to Hôtel du Jeu de Paume on your next visit to Paris.

Kind regards - Nathalie Heckel, General Manager

Dear Roger,

Thank you for taking the time to share your feedback.

We are sincerely sorry to hear that the air conditioning in your room did not function properly during your stay. We understand how important a comfortable room is, especially during the warmer months, and we regret the inconvenience this caused.

Please rest assured that your comments have been shared with our maintenance team so that the system can be thoroughly inspected and any necessary adjustments made. Guest comfort is one of our highest priorities, and feedback such as yours helps us continuously improve our facilities.

We hope that, despite this inconvenience, you were still able to enjoy your time in Paris. We would be delighted to have the opportunity to welcome you back and provide you with the high level of comfort and service that we strive to offer all of our guests.

Kind regards - Nathalie Heckel, General Manager

Dear Jennifer,

Thank you very much for your wonderful review.

We are truly delighted to hear that you enjoyed your stay at Hôtel du Jeu de Paume and that you found your room to be worth every euro. Providing an experience that combines comfort, character, and exceptional value is one of our greatest priorities, and it is rewarding to know that we met your expectations.

Set within a beautifully restored historic building on the charming Île Saint-Louis, our hotel strives to offer a unique blend of Parisian heritage and modern comfort, ensuring every stay is both memorable and relaxing.

Thank you once again for your kind words. We look forward to welcoming you back to Hôtel du Jeu de Paume on your next visit to Paris.

Warm regards - Nathalie Heckel, General Manager

Dear Guest,

Thank you very much for your kind review.

We are delighted to hear that you enjoyed your stay at Hôtel du Jeu de Paume. It is wonderful to know that you appreciated both the comfort of our air conditioning (especially during this heat wave!) and the warm hospitality of our team.

Providing a welcoming, attentive, and personalized service is at the heart of our philosophy, and we are pleased that our staff helped make your stay a pleasant one. We are also glad that the comfort of your room met your expectations, allowing you to fully enjoy your time in Paris.

Thank you once again for your recommendation. We hope to have the pleasure of welcoming you back to Hôtel du Jeu de Paume on your next visit to Paris.

Kind regards - Nathalie Heckel, General Manager

Dear Guest,

Thank you from the bottom of our hearts for your touching review.

We are truly honored that you chose Hôtel du Jeu de Paume for your first solo trip to Paris, and we are delighted to know that your stay was such a pleasant and comforting experience.

It means a great deal to us to read that you felt at home. Creating a warm, welcoming atmosphere where every guest feels at home is exactly the experience we strive to offer.

We are also pleased that you enjoyed our breakfast and our commitment to offering high-quality products while supporting sustainable initiatives.Knowing that these touches made your stay even more enjoyable is wonderful to hear.

Your kind words about our reception team are especially meaningful. Genuine care and hospitality are at the heart of what we do, and your appreciation will be shared with the entire team.

We hope that you arrived well ! We will be truly delighted to welcome you back to Hôtel du Jeu de Paume on your next visit to Paris.

Warm regards - Nathalie Heckel, General Manager

Dear Guest,

Thank you very much for your kind review.

We are delighted to know that you enjoyed our location on the charming Île Saint-Louis. Its peaceful atmosphere and central position allow our guests to experience the best of Paris while staying in one of the city's most authentic and historic neighborhoods.

We also greatly appreciate your kind words about our team. Providing warm, attentive, and personalized service is at the heart of our hospitality, and we are pleased that our staff helped make your stay enjoyable.

Finally, we are thrilled that you appreciated the historic character, style, and comfort of your room. Housed in a beautifully restored 17th-century building, Hôtel du Jeu de Paume combines the charm of its rich heritage with modern comforts to offer a truly unique Parisian experience.

Thank you once again for your feedback. We look forward to welcoming you back on your next visit to Paris.

Kind regards - Nathalie Heckel, General Manager

Chère cliente,

Un grand merci pour votre commentaire.

Nous sommes ravis d'apprendre que vous avez pleinement apprécié votre séjour à l'Hôtel du Jeu de Paume et que votre chambre a contribué à rendre votre expérience mémorable. Chaque chambre de notre établissement possède son propre caractère, en harmonie avec l'histoire et le charme de notre bâtiment, et nous sommes heureux que celle-ci ait répondu à vos attentes.

Vos compliments sont une véritable récompense pour toute notre équipe, qui s'attache chaque jour à offrir un accueil chaleureux et un séjour alliant confort, sérénité et authenticité au cœur de l'Île Saint-Louis.

Merci encore pour votre confiance. Ce sera un réel plaisir de vous accueillir de nouveau lors de votre prochaine escapade parisienne.

Cordialement - Nathalie Heckel, General Manager

Dear David,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you enjoyed your stay at Hôtel du Jeu de Paume and particularly appreciated the comfort of our air conditioning, especially during the warmer days in Paris. Ensuring a pleasant and relaxing environment for our guests is always a priority.

We are also pleased that our location on Île Saint-Louis contributed positively to your visit. Situated in the heart of Paris, our historic neighborhood offers the perfect balance between easy access to the city's landmarks and the peaceful charm of a more residential setting.

Your kind words regarding our Front Desk team are greatly appreciated. Providing warm, attentive, and personalized service is at the heart of our hospitality, and we will be delighted to share your compliments with the team.

Thank you once again for your feedback. We hope to have the pleasure of welcoming you back to Hôtel du Jeu de Paume on a future visit to Paris.

Kind regards - Nathalie Heckel, General Manager

Dear Laura,

Thank you very much for your wonderful review.

We are delighted to hear that you enjoyed your stay with us and that you felt well looked after by our team. Providing attentive and personalized service is one of our greatest priorities, and it is rewarding to know that this contributed positively to your experience.

We are also pleased that you found your room exceptionally clean, your bed comfortable, and the air conditioning effective. These elements are essential to ensuring a relaxing and enjoyable stay, and we are glad they met your expectations.

It is particularly heartwarming to read your comments about breakfast and the pleasant conversations you shared with our breakfast attendant. We strive to create a warm and welcoming atmosphere throughout the hotel, and your recognition of our colleague's hospitality will be greatly appreciated.

Finally, we are thrilled that you found Hôtel du Jeu de Paume to be such a beautiful place and that you would highly recommend us. Located in the unique setting of Île Saint-Louis, our historic property aims to offer both charm and comfort, and we are delighted that this resonated with you.

We look forward to welcoming you back on your next visit to Paris.

Warm regards - Nathalie Heckel, General Manager

Dear Brian,

Thank you very much for your wonderful review.

We are truly delighted to read that our team helped make your stay such a positive experience. Providing warm, genuine, and personalized hospitality is at the heart of our philosophy, and it is especially rewarding to know that you felt sincerely welcomed and cared for throughout your visit.

Your kind words about Odko, our front desk team, and our breakfast colleague mean a great deal to us. We believe that hospitality is about creating meaningful connections with our guests, and we are pleased that their attentiveness, friendliness, and genuine interest in your well-being left such a positive impression. We will be delighted to share your compliments with them.

We are also pleased that you enjoyed the comfort of your room as well as our lobby and common areas. As a historic property located on the charming Île Saint-Louis, we strive to provide a peaceful and welcoming environment where guests can relax and feel at home while experiencing the unique character of Paris.

Thank you once again for your generous feedback. We look forward to welcoming you back to Hôtel du Jeu de Paume for another memorable stay.

Warm regards - Nathalie Heckel, General Manager

Dear Harold,

Thank you for sharing your feedback following your stay at Hôtel du Jeu de Paume.

We are delighted to know that you found our hotel attractive and that you appreciated the kindness and professionalism of our team. Creating a warm and welcoming atmosphere for our guests is at the heart of what we do, and your comments are greatly appreciated.

We are also pleased that you experienced one of the unique features of our historic property. As a former 17th-century royal tennis court, the hotel offers a variety of room layouts, each with its own character and architectural details. The spiral staircase in your room is one of those distinctive elements that reflects the charm and heritage of the building, and we hope it added a memorable touch to your stay.

Thank you again for your kind words. We hope to have the pleasure of welcoming you back to Île Saint-Louis for another enjoyable Parisian experience.

Kind regards - Nathalie Heckel, General Manager

Dear Byron,

Thank you for your kind review.

We are delighted to hear that you enjoyed a comfortable stay with us and that our team contributed positively to your experience. Providing attentive and helpful service is one of our highest priorities, and it is always rewarding to receive such recognition from our guests.

We are also pleased that you appreciated our location on the charming Île Saint-Louis. Its central position allows guests to easily explore Paris while enjoying the unique atmosphere, historic character, and vibrant local life that make this neighborhood so special.

Thank you once again for your feedback. We hope to have the pleasure of welcoming you back to Hôtel du Jeu de Paume on your next visit to Paris.

Kind regards - Nathalie Heckel, General Manager

Dear Sophie,

Thank you very much for your kind review.

We are delighted to hear that you appreciated the friendliness and helpfulness of our team. Providing warm, attentive, and personalized service is at the heart of the Hôtel du Jeu de Paume experience, and it is always rewarding to know that our staff contributed positively to your stay.

Located in the unique and peaceful setting of Île Saint-Louis, our goal is to make every guest feel welcomed and cared for from arrival to departure. Your recognition of our team's dedication is truly appreciated and will be shared with them.

We look forward to welcoming you back for another memorable stay in Paris.

Kind regards - Nathalie Heckel, General Manager

Dear Chester,

Thank you for taking the time to share your feedback.

We are pleased to know that, overall, you had a very good stay with us. At the same time, we appreciate you highlighting the areas where we can improve.

We are sorry to hear about the issue with the upstairs shower door and that the air conditioning did not perform as expected. Guest comfort is one of our top priorities, and your comments have been shared with our maintenance team so that these points can be thoroughly checked and addressed.

We also appreciate your feedback regarding the quality of the breakfast. At Hôtel du Jeu de Paume, we strive to offer a pleasant and authentic experience in the unique setting of our historic property on Île Saint-Louis. Guest comments are invaluable in helping us continuously improve our services, and your observations will be carefully considered as we review our breakfast offering.

We are nevertheless delighted that everything else met your expectations and contributed to an enjoyable stay.

We hope to have the pleasure of welcoming you back on a future visit to Paris.

Kind regards - Nathalie Heckel, General Manager

Dear John,

Thank you so much for your lovely review regarding your stay at Hôtel du Jeu de Paume.

We hope to have the pleasure to welcoming you back soon !

Kind regards - Nathalie Heckel, General Manager

Dear Guest,

Thank you very much for your kind review.

We are delighted to read that you appreciated the quality of our hotel and the service provided by our team. Creating a welcoming and attentive experience for every guest is at the heart of our commitment, and your feedback is a wonderful reward for our staff.

We are also pleased that you enjoyed staying in our historic building. Located in the heart of Île Saint-Louis, the hotel combines the charm and character of a heritage property with modern facilities designed to ensure a comfortable stay.

Your comments regarding the cleanliness of the hotel and the quality of our amenities are greatly appreciated, as these aspects are essential to providing the high standards of hospitality we strive for every day.

We sincerely hope to welcome you back to the Hôtel du Jeu de Paume during your next visit to Paris.

Kind regards - Nathalie Heckel, General Manager

Cher Guillaume,

Merci d'avoir pris le temps de nous écrire ce commentaire. Nous sommes ravis que votre séjour à l'hôtel du Jeu de Paume ait été une réussite.

Nos équipes mettent tout en œuvre pour vous offrir un accueil chaleureux et veiller à votre bien-être tout au long de votre visite.

Comme vous le savez, l’atmosphère de l’hôtel est unique, portée par son histoire, son authenticité, ses hauts plafonds et ses vastes espaces communs.

Nous avons hâte de vous accueillir pour un prochain séjour parisien.

Cordialement - Nathalie Heckel, General Manager

Dear Lisa,

Thank you for this lovely review. It is such a pleasure to read you and know that you spent a nice moment at the hôtel du Jeu de Paume.

Your appreciation of our staff is also greatly appreciated. We make a point of offering a warm and welcoming service.

We look forward to welcoming you back to the Hôtel du Jeu de Paume to continue to make your Parisian experience as enjoyable as possible.

Best regards - Nathalie Heckel, General Manager

Dear Rebecca,

Thank you very much for your kind feedback following your stay at the Hôtel du Jeu de Paume.

We are delighted to know that you enjoyed the room as well as the atmosphere of our common areas. Our hotel is designed to offer a warm and intimate Parisian experience, and we are very pleased that you felt welcomed throughout your stay.

Creating a cozy and inviting environment for our guests is something we truly care about, especially in the unique setting of the Île Saint-Louis, where we aim to combine comfort, elegance, and authenticity.

We sincerely hope to have the pleasure of welcoming you back on a future visit to Paris.

Warm regards - Nathalie Heckel, General Manager

Dear Guest,

Thank you very much for your kind feedback following your stay at the Hôtel du Jeu de Paume.

We are delighted to read that you appreciated both the comfort and cleanliness of the hotel, from the lobby to the guest rooms. Our teams pay particular attention to maintaining a warm, elegant, and welcoming atmosphere throughout the property so that every guest can feel at home while enjoying the charm of Paris.

We are also very pleased that you enjoyed our location on the Île Saint-Louis. This unique neighborhood allows our guests to experience a quieter and more authentic side of Paris while remaining within walking distance of many of the city’s most iconic attractions.

Thank you again for your thoughtful comments, and we hope to have the pleasure of welcoming you back soon.

Warm regards - Nathalie Heckel, General Manager

Dear Jane,

Thank you very much for your lovely feedback following your stay at the Hôtel du Jeu de Paume.

We are delighted to know that you enjoyed the atmosphere of the hotel as well as our unique location on the Île Saint-Louis. Staying in this historic and peaceful part of Paris allows our guests to experience the charm of the city while remaining close to its main cultural landmarks, and we are pleased this contributed to your experience.

We are also very happy that you appreciated the fresh croissants and bread served at breakfast. We place great importance on offering quality products each morning so our guests can begin their day with a true Parisian touch.

Thank you again for your kind words, and we hope to have the pleasure of welcoming you back very soon.

Warm regards - Nathalie Heckel, General Manager

Dear Guest,

Thank you very much for your kind feedback following your stay at the Hôtel du Jeu de Paume.
We are delighted to read that you felt warmly welcomed by our team. Providing attentive, helpful, and friendly service is something we truly value, and your comments are a wonderful encouragement for all of us.

We are also pleased that you appreciated the cleanliness of the hotel. Our housekeeping teams work carefully every day to ensure a comfortable and pleasant environment for our guests, and it is always rewarding to know these efforts are noticed.

Finally, we are glad you enjoyed our breakfast. We aim to offer a fresh and enjoyable start to the day in a peaceful setting on the Île Saint-Louis, at the heart of Paris.

It would be a pleasure to welcome you again during a future visit to Paris.

Warm regards - Nathalie Heckel, General Manager

Dear Adam,

Thank you for taking the time to share your feedback following your stay at the Hôtel du Jeu de Paume.

We are very pleased to hear that you appreciated the kindness and helpfulness of our team throughout your visit. We do our best to make your stay as pleasant as possible.

However, we are truly sorry to read your comments regarding the breakfast experience. The situation you describe, particularly the lack of variety and replenishment of certain items, does not reflect the standards we aim to maintain. Breakfast is an important part of the guest experience, and the consistency and quality you mention are areas we take very seriously. Your remarks have been shared with our team.

We appreciate your honesty, as it helps us identify where improvements are needed. We hope to have the opportunity to welcome you back in the future and provide you with a breakfast experience that fully meets expectations.

Kind regards - Nathalie Heckel, General Manager

Dear Guest,

Thank you for taking the time to write this review about your stay at the Hôtel du Jeu de Paume. We are delighted to read that you enjoyed our location on île Saint-Louis, which is very convenient in the heart of Paris close to many restaurants, cafés and attractions.

We hope to see you very soon again !

Kind regards - Nathalie Heckel, General Manager

Dear Guest,

Thank you for your kind feedback, we are really glad to hear that you found our team friendly and accommodating, and that you enjoyed your room.

We are sorry to hear that the temperature in the room felt too warm at night. Our air conditioning system is centrally managed, which can sometimes make it difficult to adjust the temperature to everyone’s preference.

We hope to have the pleasure of welcoming you back again soon.

Kind regards - Nathalie Heckel, General Manager

Chère Odile,

Nous vous remercions d’avoir pris le temps de partager votre retour et regrettons sincèrement les nuisances sonores rencontrées durant votre séjour, liées au patio ainsi qu’aux travaux ponctuels ayant débuté dans l’établissement. Nous comprenons que cela ait pu affecter votre confort et nous vous présentons nos excuses.

Concernant votre remarque sur la demande d’identité, vous avez raison sur un point important : la réglementation française n’impose pas aux clients français de remplir une fiche de police ni de communiquer le numéro de leur carte nationale d’identité pour séjourner à l’hôtel. Cette obligation concerne uniquement les clients étrangers, conformément aux articles R814-1 et suivants du Code de l’entrée et du séjour des étrangers et du droit d’asile.

Dans votre cas, aucune copie de document d’identité n’a été effectuée. Le numéro de pièce d’identité a simplement été renseigné dans votre fiche client interne, dans un objectif de vérification et de sécurisation du séjour, pratique courante dans l’hôtellerie. Nous prenons toutefois bonne note de votre remarque et veillerons à ce que nos explications soient plus claires et précises à l’avenir afin d’éviter tout malentendu.

Nous espérons malgré cela avoir le plaisir de vous accueillir de nouveau dans de meilleures conditions.

Cordialement - Nathalie Heckel, General Manager

Dear Wendy,

Thank you so much for your lovely feedback!

We are really happy to hear that everything went so well during your stay. It’s also great to know that you enjoyed our location, it is indeed very convenient to visit Paris.

We hope to have the pleasure of welcoming you back again very soon!

Kind regards - Nathalie Heckel, General Manager

Dear Stephanie,

Thank you very much for your kind message!

We are delighted that you enjoyed both the hotel and the service from our team. Creating a welcoming and comfortable atmosphere for our guests is very important to us, so your feedback is truly appreciated.

We hope to have the pleasure of welcoming you back again very soon in Paris.

Kind regards - Nathalie Heckel, General Manager

Dear David,

Thank you so much for your lovely message!

We are really happy to hear that you enjoyed both the hotel and our team. Your kind words about the staff mean a lot to us, we always try to make every guest feel genuinely welcome and at ease during their stay.

We hope to have the pleasure of seeing you again very soon in at Hôtel du Jeu de Paume.

Kind regards - Nathalie Heckel, General Manager

Dear Juan,

Thank you for your feedback, we are delighted that you enjoyed your stay at the Hôtel du Jeu de Paume.

We really hope to welcoming you back soon on île Saint-Louis !

Kind regards - Nathalie Heckel, General Manager

Dear Alina,

Thank you for your kind message, we are so pleased to hear that you had a very pleasant stay with us.

It’s wonderful to know that you enjoyed the charm of our historic building from the 17th century and our location on île Saint-Louis which is very convenient, as well as the help and kindness of our team. We do our best to create a welcoming and comfortable atmosphere for our guests, so your feedback means a lot to us.

We hope to have the pleasure of welcoming you back again soon.

Kind regards - Nathalie Heckel, General Manager

Dear John,

Thank you for your kind message, we are really glad to hear that you had a lovely stay overall.

We appreciate your feedback regarding the bath towels and understand that their size may not have been as comfortable as expected. We will take this into consideration as we look to improve our guests’ experience.

Thank you as well for pointing out the missing Wi-Fi information in the room instructions. This is very helpful feedback, and we will make sure to clarify this for future guests so everything is easily accessible upon arrival.

We hope to have the pleasure of welcoming you again soon!

Kind regards - Nathalie Heckel, General Manager

Dear Guest,

Thank you for sharing your experience with us. We are very glad to hear that you appreciated the front desk team, your kind words mean a lot to us.

However, we are truly sorry and concerned to read about the issues you encountered with cleanliness. What you describe regarding the bedding is absolutely not acceptable and does not reflect the standards we aim to provide.

We also take note of your comment regarding the wastebaskets and the daily service, as consistency in cleanliness is one of our top priorities to ensure a comfortable and pleasant stay.

Thank you again for bringing this to our attention, it helps us improve. We sincerely hope to have the opportunity to restore your confidence during a future stay.

Kind regards - Nathalie Heckel, General Manager

Dear Linda,

Thank you so much for your kind message! We’re really happy to hear that you thoroughly enjoyed your stay with us.

It was a pleasure having you, and we hope to welcome you back again very soon in Paris.

Kind regards - Nathalie Heckel, General Manager

Dear Anne,

Thank you for your feedback. We’re sorry to hear that the breakfast did not meet your expectations, particularly in terms of value and coffee quality.

We put a lot of care into selecting good products, as we believe breakfast is an important moment to start the day well. We work with quality local shopkeepers from Île Saint-Louis to offer fresh and carefully sourced items, which is why your comments are taken very seriously.

We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a better experience in the future.

Kind regards - Nathalie Heckel, General Manager

Dear Julie,

Thank you so much for your nice review. We are so delighted that you enjoyed your stay at the hôtel du Jeu de Paume.

We are indeed very well located on île Saint-Louis, in the peaceful heart of Paris. The hotel's location is a real chance : we are close to many restaurants, cafés, traditional shops and attractions.

Our teams do their utmost to welcome you, help you and make your stay comfortable.
Our priorities are your comfort and satisfaction !

We look forward to welcoming you back to the Hôtel du Jeu de Paume to continue to make your Parisian experience as enjoyable as possible.

Best regards - Nathalie Heckel, General Manager

Cher Fredik,

Merci beaucoup pour votre message, il nous fait très plaisir !

Nous sommes ravis que vous ayez apprécié l’emplacement de l’hôtel, à la fois calme et au coeur de Paris, c’est en effet un équilibre que nos clients aiment beaucoup.

Un grand merci également pour vos mots sur l’accueil de notre équipe et la propreté de l’établissement. Cela compte énormément pour nous, car nous faisons de notre mieux pour que chacun se sente bien dès son arrivée et tout au long de son séjour.

Nous serons très heureux de vous accueillir de nouveau lors de votre prochaine venue à Paris, à bientôt !

Nathalie Heckel, General Manager

Dear Harold,
Many thanks for your feedback. Our teams are here to welcoming you and make your stay as easy and comfortable as possible !
We are delighted that you enjoyed our location on the île Saint-Louis, in the heart of Paris.
We hope to see you very soon !
Best regards - Nathalie Heckel, General Manager

Dear James,
Many thanks for your nice review, we are delighted that you had a pleasant stay ! We are indeed very well located on île Saint-Louis, close to many attractions and the Marais district.
We hope to see you soon at Hôtel du Jeu de Paume !
Best regards - Nathalie Heckel, General Manager

Dear Philip,

Thank you so much for your wonderful review. We are delighted that you found our location, team, and the historical character of the hotel so fantastic.

It is especially rewarding to hear your kind words about us and of course about Arctic, who always enjoys meeting our guests!

Providing personalized and attentive service is at the heart of what we do, and your appreciation means a great deal to our entire team.

We hope to have the pleasure of welcoming you back very soon to Hôtel du Jeu de Paume for another memorable stay in Paris.

Warm regards - Nathalie Heckel, General Manager

Dear William,

Thank you very much for your kind review.

We strive to combine comfort, elegance, and personalized service to create a memorable experience for our guests, and your feedback is a wonderful encouragement for our team.

We look forward to welcoming you back soon to Hôtel du Jeu de Paume for another enjoyable stay in Paris.

Warm regards - Nathalie Heckel, General Manager

Dear Michael,

Thank you very much for your kind and thoughtful review. We are truly delighted to hear that you found Hôtel du Jeu de Paume charming, and that you enjoyed the comfort of your room, our breakfast, as well as the helpfulness of our team.

Our hotel is set within a historic building on the Île Saint-Louis, and we strive to preserve its unique character while offering modern comfort and attentive service. It is always rewarding to know that this balance contributes positively to our guests’ experience.

We are also pleased that our breakfast met your expectations, as we aim to offer a selection of fresh and carefully chosen products to start the day in a pleasant and relaxing way.

Your kind words are a great encouragement for our entire team, and we sincerely hope to have the pleasure of welcoming you back soon for another memorable stay in Paris.

Kind regards - Nathalie Heckel, General Manager

Cher Jean-Luc,

Un grand merci pour votre message. Nous sommes ravis que vous ayez apprécié la beauté de notre établissement ainsi que la gentillesse de notre équipe, vos compliments nous touchent beaucoup.

Situé dans un bâtiment historique au cœur de l’Île Saint-Louis, nous mettons tout en œuvre pour offrir un cadre à la fois élégant et un accueil chaleureux à chacun de nos hôtes.

Au plaisir de vous accueillir à nouveau très prochainement à l’Hôtel du Jeu de Paume.

Cordialement - Nathalie Heckel, General Manager

Bonjour Danielle,

Un grand merci pour votre fidélité ! C’est un véritable plaisir de vous accueillir et de savoir que vous êtes toujours satisfaits de vos séjours parmi nous.

Votre confiance est la plus belle récompense pour notre équipe, qui s’efforce de vous offrir une expérience toujours aussi agréable et chaleureuse à chaque visite.

Nous serons ravis de vous retrouver très bientôt à l’Hôtel du Jeu de Paume.

Cordialement - Nathalie Heckel, General Manager

Dear Kim,

Thank you very much for your kind feedback. We are delighted to hear that you appreciated our friendly and professional staff, as well as the quality of communication throughout your stay.

Providing attentive, clear, and personalized service is at the heart of our approach, and your words are a great encouragement for our team.

We look forward to welcoming you back soon to Hôtel du Jeu de Paume for another pleasant stay in Paris.

Warm regards - Nathalie Heckel, General Manager

Dear Joshua,

Thank you for sharing your feedback. We are pleased to hear that you enjoyed our lobby area, which reflects the historic charm of our building.

Regarding your comment about the room size, we would like to highlight that our rooms fully meet the standards expected of a 4-star hotel, and their dimensions are in line with what is typically found in Paris, where space can often be more limited due to the historic nature of the buildings.

We also take note of your remarks regarding the condition of the room, and please be assured that this feedback is valuable as we continuously work to maintain and improve our facilities.

We hope to have the pleasure of welcoming you back to Hôtel du Jeu de Paume for a more enjoyable stay in the future.

Kind regards - Nathalie Heckel, General Manager

Dear Nicola,

Thank you very much for your kind feedback. We are delighted to hear that you appreciated the kindness of our staff as well as the location of the hotel.

Our team is committed to providing a warm and attentive service, and our setting on the Île Saint-Louis allows our guests to enjoy both the charm and centrality of Paris.

We hope to have the pleasure of welcoming you back soon to Hôtel du Jeu de Paume.

Warm regards - Nathalie Heckel, General Manager

Dear Nicholas,

Thank you so much for your continued trust and loyalty. We are truly delighted to hear that you once again had a delightful stay with us.

It means a great deal to know that you consistently enjoy our friendly team, the comfort of our beds, and the relaxing atmosphere of our lobby area. Our location on the Île Saint-Louis is indeed one of the special aspects of the experience, allowing guests to enjoy both the charm of a peaceful neighborhood and the proximity to Paris’ main landmarks.

We are especially honored that this was your fourth stay, and we look forward to welcoming you back for many more visits in the future.

Kind regards - Nathalie Heckel, General Manager

Cher Benoit,

Un grand merci pour votre très gentil commentaire. Nous sommes ravis que vous ayez apprécié le charme de notre établissement, ainsi que l’accueil de notre équipe et le confort de nos chambres.

Situé au cœur de l’Île Saint-Louis, dans un bâtiment historique chargé d’histoire, nous nous efforçons d’offrir à nos hôtes une expérience à la fois authentique, confortable et chaleureuse au centre de Paris.

Nous espérons avoir le plaisir de vous accueillir de nouveau très prochainement à l’Hôtel du Jeu de Paume.

Cordialement - Nathalie Heckel, General Manager

Dear Susan,

Thank you very much for taking the time to share your detailed feedback. We are delighted to hear that you enjoyed our warm welcome, and that our staff were friendly, professional, and attentive throughout your stay. It is also wonderful to know that you appreciated our beautiful and comfortable common areas as well as our mascot, Arctic!

We are, however, truly sorry that your room did not meet your expectations and fell short of the standards you anticipated for a 4-star hotel. We take your observations regarding the room condition, furnishings, bathroom maintenance, and hallway carpet very seriously. Guest comfort and satisfaction are our top priorities, and your comments will be shared with our team as part of our ongoing efforts to improve and update the rooms.

We greatly appreciate your constructive suggestions and your recognition of the positive aspects of our hotel. Your feedback helps us balance the historic charm and character of the building with the level of comfort and quality our guests expect.

We hope to have the opportunity to welcome you back in the future for a stay that fully reflects both the warm service and historic charm of Hôtel du Jeu de Paume.

Warm regards - Nathalie Heckel, General Manager

Dear Claudia,
Thank you so much for your nice review. We are so delighted that you enjoyed your stay at the hôtel du Jeu de Paume.
Our teams are here to welcoming you and make your stay as easy and comfortable as possible !
We are delighted that you enjoyed our location on the île Saint-Louis, in the heart of Paris.
We hope to see you very soon !
Kind regards - Nathalie Heckel, General Manager

Dear Steve,

Thank you very much for your kind review. We’re delighted that you enjoyed our warm welcome, your room, and our excellent location on the Île Saint-Louis, which allows guests to experience the charm of Paris while remaining in a peaceful setting.

We look forward to welcoming you back soon for another memorable stay at Hôtel du Jeu de Paume.

Warm regards - Nathalie Heckel, General Manager

Dear Marty,

Thank you for sharing your feedback. We’re delighted to hear that you appreciated our friendly and attentive staff — your kind words mean a great deal to our team.

We also take note of your comment regarding the breakfast. We strive to offer a selection of fresh, carefully chosen products, and your feedback helps us reflect on how we can continue improving this part of the experience.

We hope to have the pleasure of welcoming you back soon to Hôtel du Jeu de Paume for an even more enjoyable stay.

Warm regards - Nathalie Heckel, General Manager

Chère Emma,

Thank you very much for your kind feedback. We’re delighted to hear that you found our team welcoming and attentive to your needs. Providing personalized service and ensuring each guest feels comfortable and well cared for is at the heart of our hospitality philosophy.

We hope to have the pleasure of welcoming you back soon to Hôtel du Jeu de Paume for another enjoyable stay in Paris.

Kind regards - Nathalie Heckel, General Manager

Chère Anne Marie,

Un grand merci pour votre message. Nous sommes ravis que vous ayez apprécié le très bon accueil de notre équipe ainsi que le cadre exceptionnel de notre établissement.

Situé au cœur de l’Île Saint-Louis, dans un bâtiment historique chargé d’histoire, nous mettons tout en œuvre pour offrir à nos hôtes une atmosphère à la fois chaleureuse, authentique et raffinée.

Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement à l’Hôtel du Jeu de Paume.

Cordialement - Nathalie Heckel, General Manager

Dear Samantha,

Thank you very much for sharing your experience with us. We are delighted that, despite an unexpected and challenging situation upon arrival, your stay at Hôtel du Jeu de Paume turned into a positive and memorable one.

We sincerely regret the initial confusion regarding your booking, but we are extremely proud of our front desk team for their dedication and commitment to finding a solution. Knowing that one of our receptionists was able to support you, guide you, and ensure you could stay with us means a great deal to us. Your kind words will certainly be shared with her and the entire team.

We strongly believe that hospitality is about being present and attentive when it matters most, and your feedback perfectly reflects this philosophy.

Thank you again for your trust. We truly hope to welcome you back in the future, under much calmer circumstances, for another enjoyable stay in Paris.

Warm regards - Nathalie Heckel, General Manager

Cher Emmanuel,

Quel bonheur de lire votre message. Savoir que l’Hôtel du Jeu de Paume est devenu votre port d’attache à Paris et que vous vous y sentez reçus comme des amis est pour nous le plus beau des compliments.

Nous mettons un point d’honneur à offrir un accueil sincère et personnalisé, afin que chacun de nos hôtes se sente ici chez lui, dans un cadre chaleureux et authentique au cœur de l’Île Saint-Louis.

Nous serons toujours ravis de vous retrouver lors de vos séjours parisiens.

Cordialement - Nathalie Heckel, General Manager

Chère Marica,
Un grand merci pour votre fidélité et ce très gentil commentaire. Nous sommes ravis de savoir que votre séjour a été, une nouvelle fois, très agréable. C’est toujours un plaisir de vous accueillir à l’Hôtel du Jeu de Paume, et nous espérons vous recevoir de nouveau très prochainement.
Cordialement - Nathalie Heckel, General Manager

Dear John,
Thank you for your kind feedback following your stay at Hôtel du Jeu de Paume. We are delighted to hear that you found your stay both comfortable and convenient. Our team strives to offer a welcoming and authentic experience in the heart of Île Saint-Louis, and your comment truly encourages us.
We look forward to welcoming you again very soon.
Kind regards - Nathalie Heckel, General Manager

Dear Virginia,
Thank you for your kind feedback. We’re delighted to hear that you enjoyed our service — our team takes great pride in providing attentive and welcoming care to every guest.

We hope to have the pleasure of welcoming you back soon to Hôtel du Jeu de Paume.

Warm regards - Nathalie Heckel, General Manager

Dear Bryan,

Thank you so much for your wonderful review. We are delighted to hear that you had a fabulous time at Hôtel du Jeu de Paume and that you enjoyed our prime location.

It’s also very rewarding to know that our staff were terrific, helpful, and informative — they take great pride in making every guest feel welcome and well cared for.

We look forward to welcoming you back soon for another memorable stay in Paris.

Warm regards - Nathalie Heckel, General Manager

Dear Richard,

Thank you for your kind comment. We’re delighted to hear that you found the hotel comfortable and appreciated our team’s genuine desire to please and take good care of our guests. Creating a welcoming and attentive atmosphere is very important to us.

We hope to have the pleasure of welcoming you again soon at Hôtel du Jeu de Paume.

Warm regards - Nathalie Heckel, General Manager

Dear Micheal,

Thank you very much for sharing your detailed feedback. We are delighted to hear that you appreciated our staff, our great location, and of course that you enjoyed meeting Arctic, he is indeed very popular with our guests!

We also appreciate your constructive remarks regarding the gym, the room atmosphere, and the bathtub. Your comments are valuable to us, as they help guide our ongoing reflections on comfort, safety, and future improvements. As a historic building, some features reflect the character and constraints of the property, but guest safety and well-being remain a priority for us.

We’re pleased to know that, overall, you had a very nice stay, and we hope to have the pleasure of welcoming you back to Hôtel du Jeu de Paume on a future visit to Paris.

Warm regards - Nathalie Heckel, General Manager

Dear Rungnapha,

Thank you for your feedback. We’re glad you enjoyed our lobby, which we’ve designed as a welcoming space blending historic character with modern touches — a place where guests can relax, read, or enjoy a drink in a calm atmosphere.

We hope to welcome you back soon to Hôtel du Jeu de Paume.

Warm regards - Nathalie Heckel, General Manager

Dear John,

Thank you very much for your kind and thoughtful review. We are delighted that you appreciated the historic character of the hotel, the warmth and friendliness of our team, as well as the comfort and modern art décor of both the rooms and lounge areas.

We are also pleased that you enjoyed our exceptional location on the Île Saint-Louis, right in the heart of Paris, which offers a unique blend of charm, culture, and tranquility.

Your feedback is greatly appreciated, and we truly hope to have the pleasure of welcoming you back again soon.

Warm regards - Nathalie Heckel, General Manager

Dear Anne,

Thank you so much for your lovely review. We’re delighted to hear that you felt so warmly welcomed and that you enjoyed the comfort of your room, the quality of our facilities, and the beauty of the hotel.

We’re especially pleased that our Christmas decorations added to the atmosphere of your stay — we love creating a festive and cozy spirit for our guests during the holiday season. And of course, our unique location on the Île Saint-Louis is something we’re very proud to share.

Thank you again for your kind words. We truly hope to welcome you back very soon for another memorable stay in Paris.

Warm regards - Nathalie Heckel, General Manager

Dear Enrico,

Thank you very much for your kind feedback. We’re delighted to hear that you found the apartment truly beautiful. Our apartments are indeed designed to offer generous space and comfort, making them particularly well suited for families or groups of five or six guests, while still preserving the charm and character of the building.

We’re pleased that this accommodation met your expectations and hope to have the pleasure of welcoming you again for another stay in Paris.

Warm regards - Nathalie Heckel, General Manager

Cher Julien,

Un grand merci pour votre retour. Nous sommes ravis que vous ayez apprécié l’atmosphère unique, l’emplacement idéal et l’accueil chaleureux de notre équipe, vos compliments nous touchent beaucoup.

Concernant le petit déjeuner, nous comprenons votre remarque sur la taille de la salle. Nous nous efforçons de proposer une sélection de produits locaux et de qualité, pour offrir à nos clients une expérience authentique et savoureuse, fidèle à l’esprit de notre hôtel et de l’Île Saint-Louis.

Vos commentaires sont précieux et nous aideront à réfléchir à des améliorations pour rendre cette expérience encore plus agréable. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt pour un nouveau séjour à Paris.

Cordialement - Nathalie Heckel, General Manager

Dear David,

Thank you for your kind feedback. We’re delighted to hear that you found our staff very helpful — our team takes great pride in ensuring every guest feels well cared for.

We hope to welcome you back soon for another enjoyable stay in Paris.

Warm regards - Nathalie Heckel, General Manager

Dear David,
Thank you so much for your kind words and continued loyalty. We are delighted to hear that you always enjoy staying with us and that our service, comfortable rooms, and friendly team contribute to a positive experience.

Your feedback is truly appreciated and encourages our staff to continue providing attentive and welcoming service. We look forward to welcoming you back again soon for another wonderful stay in Paris.

Kind regards - Nathalie Heckel, General Manager

Dear Alessandra,
Thank you so much for this lovely review. We are delighted that everything was perfect during your stay and look forward to welcoming you back soon to Hôtel du Jeu de Paume.
Kind regards - Nathalie Heckel, General Manager

Cher Philippe,
Un grand merci pour votre retour ! Nous sommes ravis que vous ayez trouvé notre hôtel sympa et chaleureux. Nous attachons beaucoup d’importance à créer une atmosphère accueillante et authentique pour que chacun se sente bien dès son arrivée.

Au plaisir de vous recevoir à nouveau lors d’un prochain séjour à Paris.

Cordialement - Nathalie Heckel, General Manager

Dear Douglas,

Thank you for your kind words. We are delighted that you appreciated our service and helpfulness, our team always strives to ensure every guest feels welcome and well cared for.

We hope to have the pleasure of welcoming you back soon for another enjoyable stay in Paris.

Warm regards - Nathalie Heckel, General Manager

Cher Monsieur Vitali,

Un grand merci pour votre fidélité et pour ce très bel avis. Nous sommes ravis de savoir que vous avez apprécié l’accueil de notre équipe ainsi que le charme et l'emplacement unique de notre établissement sur l’Île Saint-Louis.

Votre satisfaction est la plus belle récompense pour nos équipes, qui ont à cœur de vous offrir une expérience toujours chaleureuse, agréable et authentique.

Nous serons très heureux de vous accueillir à nouveau lors de votre prochain passage à Paris.

Cordialement - Nathalie Heckel, General Manager

Dear Robert,
Many thanks for your feedback. Our teams are here to welcoming you and make your stay as easy and comfortable as possible !
We are pleased that had a great stay at the hôtel du Jeu de Paume.
We look forward to welcoming you back here !
Best regards - Nathalie Heckel, General Manager

Dear Maki Kodama,
Thank you so much for your nice review. We are so delighted that you enjoyed your stay at the hôtel du Jeu de Paume.
Our teams always do their best to make your stay as pleasant and comfortable as possible.
We can't wait to welcoming you back soon !
Kind regards - Nathalie Heckel, General Manager

Dear Lindsey,

Thank you so much for your kind review. We’re delighted to know that you enjoyed our welcoming team, as well as the cleanliness and peaceful atmosphere of our rooms. Our staff takes great pride in ensuring every guest feels comfortable and well cared for throughout their stay.

We’re also pleased that our location on the Île Saint-Louis suited you perfectly, it truly offers a unique blend of calm and proximity to Paris’ main landmarks.

It’s especially meaningful to hear that you came to us through a family recommendation, there’s no greater compliment than guests sharing their experience with loved ones. We would be thrilled to welcome you and your family again on your next visit to Paris!

Warm regards - Nathalie Heckel, General Manager

Dear Norman,

Thank you so much for your kind words. We’re delighted that you consider the Hôtel du Jeu de Paume a “hidden gem”, that’s exactly the feeling we hope our guests experience when they discover our peaceful haven on the Île Saint-Louis.

We’re pleased that you enjoyed our terrific location, which offers the perfect balance between the charm of a quiet neighborhood and the proximity to Paris’s most iconic landmarks.

Your compliments about our professional and friendly team mean a lot to us. We take pride in offering warm, multilingual service so every guest can feel perfectly at ease throughout their stay.

We sincerely hope to have the pleasure of welcoming you again soon for another memorable Parisian visit.

Warm regards - Nathalie Heckel, General Manager

Dear Mary Ann,

What a pleasure to read your review, and to welcome you back for a second stay! It truly means a lot to us when guests choose to return, as it shows that our efforts to provide a warm and memorable experience are appreciated.

We’re delighted that you once again enjoyed the comfort of our accommodations, the attentiveness of our team, and our unbeatable location on the peaceful Île Saint-Louis. The calm of our street combined with the proximity of restaurants, cafés, and shops is indeed one of the aspects our guests love most.

Your kind words encourage our entire staff to continue offering the same level of hospitality that makes our returning guests feel right at home. We’ll be absolutely delighted to welcome you again on your next visit to Paris!

Warm regards - Nathalie Heckel, General Manager

Dear Brahm,
What a pleasure to read your wonderful review, thank you so much for sharing your experience. We’re truly delighted that you loved the charm and character of our historic hotel, which indeed offers a glimpse into authentic Parisian life on the peaceful Île Saint-Louis.

Your kind words about our family-like atmosphere and attentive staff mean a lot to us. Our entire team is passionate about creating a warm and welcoming environment where every guest can feel truly at home, it’s one of our deepest values.

We’re also glad to know that your room provided the comfort and quiet you were looking for. The calm of the island, just steps away from Notre-Dame and the lively Parisian streets, makes it an ideal retreat for those wishing to combine tranquillity and proximity.

It’s an honour that you would recommend the Hôtel du Jeu de Paume for an authentic hotel experience, your satisfaction is the best reward we could hope for. We look forward to welcoming you again on your next visit to Paris.

Best regards - Nathalie Heckel, General Manager

Dear Philip,
Thank you very much for your kind words. We’re delighted to hear that you appreciated our exceptional location on Île Saint-Louis, just steps from Notre-Dame and the heart of Paris, it’s true that our guests often value the balance between proximity to main attractions and the peaceful atmosphere of the island.

We are also very happy that our team’s attentiveness and professionalism helped make your stay even more enjoyable. Our staff genuinely strives to offer a personalized and caring service, ensuring every guest feels at home.

Finally, we are pleased that you enjoyed both your room’s comfort and our breakfast selection, which we design to combine quality, freshness, and French authenticity.

Your satisfaction is the greatest reward for our entire team. We sincerely hope to have the pleasure of welcoming you again soon for another memorable Parisian experience.

Kind regards - Nathalie Heckel, General Manager

Dear Mary,
Thank you for your kind feedback. We’re delighted that you enjoyed our central location on Île Saint-Louis and that our front desk team could assist you with your dinner reservations, they always strive to make each guest’s stay as smooth and enjoyable as possible.

We hope to welcome you back soon for another memorable stay in Paris!

Kind regards - Nathalie Heckel, General Manager

Dear Richard,
Thank you so much for choosing to stay with us again, your return visit is the greatest compliment we could receive. We’re delighted that you continue to enjoy both our unique location on Île Saint-Louis and the warm, welcoming atmosphere of our historic house.

It’s a real pleasure to know that your room met your expectations and that you found our lobby and common areas inviting, we aim to make every corner of the hotel feel like a peaceful retreat in the heart of Paris.

We truly appreciate your loyalty and look forward to welcoming you back for your next visit to the City of Light.

Warm regards - Nathalie Heckel, General Manager

Dear Vann,

Thank you so much for taking the time to write us this lovely review about your stay at the Hôtel du Jeu de Paume Paris.

We want the best for our guests, it includes comfortable rooms and accommodations. Also, our location is a chance, being on the île Saint-Louis in the heart of Paris is really the best !

We hope to see you soon !

Kind regards - Nathalie Heckel, General Manager

Dear Steven,
Thank you for sharing your detailed feedback. We are delighted that you had a beautiful stay with us and that you plan to return, your loyalty is the highest compliment we can receive.

We also appreciate your constructive suggestions. Your comments regarding coffee in the lobby, complimentary water, access to snacks, and lighting in your room have been noted and shared with the relevant teams for review and improvement. Regarding the air conditioning, as our historic building is centrally managed, we understand it may not always meet individual preferences, and we will continue to explore ways to improve comfort for our guests.

Your input is invaluable to us, and we are pleased that, despite these points, your overall experience was so positive. We look forward to welcoming you back for an even more enjoyable stay in the heart of Paris.

Warm regards - Nathalie Heckel, General Manager

Dear John,
Thank you for your kind words. We are delighted that you enjoyed our unique location on Île Saint-Louis and appreciated the historic character of our building — preserving its original charm while offering a comfortable stay is at the heart of what we do.

We hope to welcome you back soon for another memorable Parisian experience.

Warm regards - Nathalie Heckel, General Manager

Dear Andrea,
Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed both our central location on Île Saint-Louis and our breakfast selection — two aspects our guests often appreciate for their convenience and quality.

We are, however, very sorry to learn about the lighting issue and the cleanliness of your room. This does not reflect the standards we aim to maintain. Please rest assured that your comments have been shared with our housekeeping and maintenance teams so that we can address these points and prevent any recurrence.

We hope to have the opportunity to welcome you back for a more seamless and comfortable stay in the future.

Warm regards - Nathalie Heckel, General Manager

Cher Ian,
Nous vous remercions d’avoir pris le temps de partager votre expérience, même si nous regrettons sincèrement qu’elle n’ait pas été à la hauteur de vos attentes.

Nous sommes heureux que vous ayez apprécié le cadre unique de notre maison, située au cœur de l’Île Saint-Louis. Cependant, nous sommes désolés d'apprendre que le petit déjeuner et l’accueil n’aient pas répondu à vos exigences. Nous attachons une grande importance à la qualité de nos produits et à l’attention portée à nos hôtes.
Nous espérons sincèrement que vous nous laisserez une seconde chance lors d’un prochain séjour à Paris, afin de vous faire redécouvrir notre hôtel dans les meilleures conditions.
Cordialement - Nathalie Heckel, General Manager

Dear Gail,
Thank you very much for your kind words. We’re delighted that you chose Hôtel du Jeu de Paume to celebrate such a special occasion, and that our team’s warmth and attentiveness helped make your stay memorable.

It’s also wonderful to hear that you enjoyed our breakfast — we take great care in offering fresh, high-quality products to start the day on a delicious note — as well as our unique location on Île Saint-Louis, ideal for exploring Paris while enjoying a peaceful atmosphere.

We hope to have the pleasure of welcoming you and your friends again for another wonderful stay in the heart of Paris.

Warm regards - Nathalie Heckel, General Manager

Dear Jason,

Thank you for your kind words! We’re delighted that you enjoyed your stay at the hôtel du Jeu de Paume, we take pride in offering a unique and authentic Parisian experience in our historic setting on Île Saint-Louis.

We hope to welcome you back soon for another memorable visit!

Warm regards - Nathalie Heckel, General Manager

Dear Mary,
Thank you very much for sharing your detailed and thoughtful review. We are delighted to know that you enjoyed so many aspects of your stay with us.

Our team will be pleased to hear that their helpfulness and kindness made a difference — providing attentive service with a personal touch is at the heart of what we do. We’re equally glad that your room met your expectations for comfort and cleanliness, and that you appreciated the charm of our public areas, which reflect the spirit of our historic house.

It also means a lot to us that you noticed and valued the renovation of our building. Preserving the heritage of the former royal jeu de paume while adapting it to modern comfort is a project very dear to us. And of course, our location on the Île Saint-Louis remains one of the hotel’s greatest treasures: a quiet haven right in the center of Paris.

We would be truly delighted to welcome you back for another memorable stay in the future.

Warm regards - Nathalie Heckel, General Manager

Chère Helen,

Nous vous remercions sincèrement pour votre retour. Nous sommes ravis que vous ayez particulièrement apprécié notre emplacement. C’est en effet un atout rare à Paris : profiter d’un environnement paisible, loin de l’agitation, tout en étant à quelques minutes à pied des monuments emblématiques et des quartiers les plus animés de la capitale.

Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt pour un autre séjour au cœur de Paris.

Cordialement - Nathalie Heckel, General Manager

Cher Emmanuel,
Merci d'avoir pris le temps de nous écrire ce commentaire. Nous sommes ravis de vous accueillir à chaque séjour et de savoir que l'hôtel vous plait toujours autant.

La décoration reflète en effet notre volonté de préserver le caractère historique du lieu tout en offrant un cadre accueillant. Nous sommes également heureux que notre petit déjeuner varié et gourmand continue de vous plaire, et que l’accueil de notre équipe contribue à rendre vos séjours agréables et personnalisés.

Nous aurons toujours grand plaisir à vous recevoir à nouveau sur l’Île Saint-Louis pour d’autres moments privilégiés au cœur de Paris.

A bientôt !

Cordialement - Nathalie Heckel, General Manager

Dear Jennifer,
Thank you for your kind words. We’re delighted that you enjoyed our unique setting and the central yet peaceful location of our historic house on Île Saint-Louis.
We hope to welcome you back soon for another memorable stay in the heart of Paris.

Warm regards - Nathalie Heckel, General Manager

Dear Valérie,
Thank you for your kind words. We’re delighted that you enjoyed the unique ambiance of our historic house and that our team helped make your stay so pleasant. Creating a welcoming atmosphere where guests can truly feel at home is exactly what we strive for every day.

We hope to have the pleasure of welcoming you back to Île Saint-Louis for another memorable Parisian stay.

Warm regards - Nathalie Heckel, General Manager

Dear Amy,

Thank you so much for your kind words. It means a great deal to us to hear that every member of our team, from the front desk to housekeeping, made you feel well cared for and went the extra mile during your stay.

Providing genuinely attentive service is at the heart of what we do, and your appreciation is the best reward for our staff. We will be sure to share your compliments with the whole team.

We hope to have the pleasure of welcoming you back to Île Saint-Louis for another memorable stay in Paris.

Warm regards - Nathalie Heckel, General Manager

Dear Stephen,
Thank you so much for sharing your lovely impressions. We are delighted that you enjoyed the character of your ground-floor room and its historic wooden beams, those 17th-century details are part of what makes our house so unique, and we love when guests notice and appreciate them.

It’s wonderful to know that our light, typically French breakfast suited your taste and that our location on Île Saint-Louis helped you make the most of Paris. Providing a stay that feels both special and authentically Parisian is exactly what we hope for every guest.

We truly look forward to welcoming you back for another memorable visit.

Kind regards - Nathalie Heckel, General Manager

Dear Gayle,

Thank you for sharing your experience. We are pleased you took the time to let us know about the door key issue, and we sincerely apologize for the inconvenience it caused during your stay.

Although we regularly check and update our key system, occasional technical faults can occur, and we understand how frustrating that can be. Your feedback helps us ensure our maintenance team stays vigilant so future guests do not encounter the same problem.

We hope the rest of your visit was enjoyable and that we will have the pleasure of welcoming you back for a seamless experience next time.

Warm regards - Nathalie Heckel, General Manager

Dear Suzette,
Thank you so much for your kind words about the Hôtel du Jeu de Paume. We are delighted that you love our historic house and truly appreciate you taking the time to share your observations.
We also take careful note of your feedback regarding the furniture in our common areas. Because our property is a 17th-century residence, many of the pieces were chosen to complement its character and history. That said, comfort is just as important as authenticity, and your comments confirm that it is time for us to refresh certain seating to better meet our guests’ expectations. We have already begun reviewing options that will preserve the charm of the space while offering improved comfort.
Your insights are invaluable as we plan these updates, and we hope you will notice positive changes on your next visit. We look forward to welcoming you back soon for another stay on Île Saint-Louis.
Warm regards - Nathalie Heckel, General Manager

Dear Lawrence,
Thank you for your lovely comment about your stay at the hôtel du Jeu de Paume. It is a pleasure to read that you spent a nice moment. 


We offer our guests a warm welcome, not only in terms of our friendly attitude, but also in terms of the hotel's atmosphere, charm and authenticity. We want you to feel comfortable !

We look froward to welcoming you back soon.


Best regards - Nathalie Heckel, General Manager

Dear Engfong Pang,
Thank you very much for sharing your experience. We are delighted to know that Apartment 161 provided the comfort and natural light you were hoping for during your stay. This apartment is one of our favorites as well, with its spacious layout and large windows that let in the soft Parisian light, perfect for relaxing after a day of exploring the city.

It is always rewarding to hear that our guests feel at ease and truly enjoy the atmosphere of our historic property on Île Saint-Louis. We hope the apartment’s quiet setting and easy access to the heart of Paris helped make your visit both peaceful and memorable.

We would be thrilled to welcome you back on your next trip to Paris, and we would be happy to help you discover other unique rooms or apartments in our house if you’d like a different perspective of our 17th-century residence.

Warm regards - Nathalie Heckel, General Manager

Dear Thomas,
Many thanks for your feedback. Our teams are here to welcoming you and make your stay as easy and comfortable as possible !
e are indeed very well located on île Saint-Louis, close to many attractions and the Marais district.
We hope to see you soon at the hôtel du Jeu de Paume !
Best regards - Nathalie Heckel, General Manager

Dear Gordon,
Thank you for taking the time to share such a detailed review of your stay. We are pleased to hear that you enjoyed the comfort of our beds and our unique location on the quiet and historic Île Saint-Louis. We are also glad that you appreciated the quality of the shower, with plentiful hot water and strong water pressure, details that we know make a big difference after a long day of exploring Paris.

We are, however, truly sorry for the inconveniences you experienced. Because our property is a 17th-century townhouse, some rooms have a separate WC, and space can be limited. While this reflects the original architecture, we understand that it may not suit every guest’s preferences. Your comment about the lack of ventilation is particularly helpful, and we will review possible improvements.

The faint smoke smell and the missed housekeeping service are not up to our standards. Our hotel is strictly non-smoking, and we will investigate to ensure this does not happen again. Regarding housekeeping, we sincerely apologize for not providing daily service as requested, this was clearly an oversight, and we have already reminded our team to double-check guest requests.

Your feedback is invaluable for us to keep improving, and we hope you will consider giving us another chance to provide you with a flawless experience on your next visit to Paris.

Warm regards - Nathalie Heckel, General Manager

Dear Kenneth,
Thank you very much for your thoughtful review. We are delighted to read that you enjoyed our breakfast, we put great care into selecting fresh and varied products so that our guests can start the day in the best possible way. We are also pleased that you found your room clean and comfortable, as housekeeping is one of our top priorities. Finally, we are glad that you appreciated the ample storage space, as we know this is particularly important for travelers staying several nights or visiting Paris with larger luggage.

We also take note of your remarks regarding the bathroom layout and bottled water. Due to the historic nature of our 17th-century building, some of our rooms have configurations that reflect the architectural constraints of the house. We understand this may feel unusual compared to more modern designs. As for bottled water, we currently provide a welcome set upon arrival, but we appreciate your suggestion and will explore the possibility of offering daily complimentary bottles to improve comfort during longer stays.

Your constructive comments are very valuable to us, and we are happy that the positive aspects of your experience stood out. We would be delighted to welcome you back on Île Saint-Louis for another stay combining history, comfort, and Parisian charm.

Warm regards - Nathalie Heckel, General Manager

Dear Ken,
Thank you so much for this lovely comment. It is a pleasure to read that you enjoyed your stay at the hôtel du Jeu de Paume.
We want the best for our guests, it includes comfortable rooms and accommodations. Also, our location is a chance, being on the île Saint-Louis in the heart of Paris is really the best !
We hope to see you soon !
Best regards - Nathalie Heckel, General Manager

Dear Kristen,
Thank you so much for your nice review. We are so delighted that you enjoyed your stay at the hôtel du Jeu de Paume. Our teams always do their best to make your stay as pleasant and comfortable as possible.
We can't wait to welcoming you back soon !
Kind regards - Nathalie Heckel, General Manager

Dear Pavel,

Thank you for taking the time to share your feedback. We are sincerely sorry to read about the inconveniences you experienced during your stay.

Please accept our apologies for the shower issue in your room, which unfortunately could not be repaired during your visit. We also regret the noise disturbance coming from the neighboring apartment, which was beyond our control but certainly not the peaceful atmosphere we wish to provide to our guests.

Regarding the breakfast billing, we apologize for this mistake and invite you to contact us directly at [hotel email/phone] so we can review and correct the overcharge immediately.

Your comments are very valuable to us, as they help us improve the quality of our services. We truly hope to have the opportunity to welcome you again under better conditions and restore your trust in us.

Kind regards - Nathalie Heckel, General Manager

Dear Mélanie,
Thank you for sharing your feedback. We are happy to know you found our hotel lovely, but we sincerely apologize for the inconvenience with the minibar not being cold during your stay. We regret that this issue was not resolved promptly despite being reported. Please rest assured that we are addressing this with our maintenance team to ensure it does not happen again.
We hope to have the opportunity to welcome you back and provide you with a flawless experience next time.
Best regards - Nathalie Heckel, General Manager

Dear Glenda,
Thank you so much for your kind words! We are delighted to hear that you found our staff helpful, kind, and friendly. We want the best for our guests. Your feedback means a lot to us, and we look forward to welcoming you back soon to Hôtel du Jeu de Paume.
Best regards - Nathalie Heckel, General Manager

Dear Georgie,

Thank you so much for your kind words! We are delighted to know that you found your experience with us beautiful in every way. It was a pleasure to welcome you, and we look forward to seeing you again soon in the heart of Île Saint-Louis.

Warm regards - Nathalie Heckel, General Manager

Cher Julien,
Merci beaucoup pour votre commentaire. Nous sommes ravis que vous ayez apprécié le charme et le calme de notre hôtel au cœur de l’Île Saint-Louis.

Toute l’équipe sera heureuse de vous accueillir à nouveau à l'hôtel du Jeu de Paume lors d’un prochain séjour à Paris.

Cordialement - Nathalie Heckel, General Manager

Cher Philippe,
Nous vous remercions pour votre commentaire. C'est un plaisir de lire que votre séjour à l'hôtel du Jeu de Paume ait été une réussite.
Le bâtiment date du 17ème siècle, nous essayons de conserver son charme et son authenticité, d'autant plus au vu de son emplacement unique au coeur de Paris sur l'île Saint-Louis.
A bientôt !
Cordialement - Nathalie Heckel, General Manager

Dear Andrew,
Thank you for taking the time to share your feedback. We truly value your suggestions, and please rest assured that your comments have been shared with the relevant teams.
We are continuously working to enhance our guests’ experience, and your observations regarding the carpet, in-room amenities, and furniture are helpful.
We also take note of your remark about the housekeeping cart, this is not aligned with the standards we strive to uphold.
We hope to have the pleasure of welcoming you back and showing you the improvements.
Warm regards - Nathalie Heckel, General Manager

Dear Annette,
Thank you for taking the time to write us this lovely review. It is a pleasure to read you and know that you enjoyed your stay at the hôtel du Jeu de Paume.
Our teams are here to welcoming you and make your stay as easy and comfortable as possible! We want the best for our guests, it includes comfortable rooms and accommodations.
We really hope to welcoming you back soon !
Best regards - Nathalie Heckel, General Manager

Chère Sophie,
Merci infiniment pour votre fidélité et vos mots qui nous touchent profondément.
Nous sommes ravis de savoir que vous retrouvez à chaque visite cette sérénité si chère à l'hôtel du Jeu de Paume.
C’est toujours un plaisir de vous accueillir et de partager avec vous l’atmosphère unique de l’Île Saint-Louis.
À très bientôt - Nathalie Heckel, General Manager

Dear Hugo,
Thank you for your kind comment! We're delighted that you enjoyed our superb location and the unique charm of our historic building.

The Hôtel du Jeu de Paume is indeed a special place, full of character and nestled in one of the most iconic areas of Paris. We hope to have the pleasure of welcoming you again soon!

Warm regards - Nathalie Heckel, General Manager

Dear Paul,

Thank you for your kind words! We're so pleased to hear that you enjoyed the location of the hotel and felt welcomed by our friendly team.

It’s always a pleasure to know our guests feel at home here on the Île Saint-Louis, and we hope to have the joy of welcoming you back very soon!

Warm regards - Nathalie Heckel, General Manager

Dear Abbot,

Thank you very much for your kind words. We’re delighted to hear that you had an excellent experience at the Hôtel du Jeu de Paume.

Our location on the historic Île Saint-Louis truly offers a unique Parisian experience, nestled between the Left and Right Banks, just steps from Notre-Dame, the Sainte-Chapelle, and within easy walking distance to the Louvre, the Marais, and the Latin Quarter.

Guests also love being surrounded by charming cafés, traditional restaurants, local boutiques, and artisan shops that reflect the authentic spirit of Paris. It’s the perfect starting point for both sightseeing and simply enjoying the city like a local.

We’re so pleased our team could assist you during your stay, and we hope to welcome you again very soon!

Kind regards - Nathalie Heckel, General Manager

Dear Martin,

Thank you sincerely for your wonderful review. We’re delighted that you appreciated the unique charm of our boutique hotel and its exceptional location in the heart of the Île Saint-Louis — just a short walk from iconic Paris landmarks like Notre-Dame, the Louvre, and the Tuileries.

It’s also a real pleasure to know that our team’s warm welcome and attentive service made a positive impression. Creating a friendly and helpful atmosphere is at the heart of what we do, and your kind words are truly appreciated.

We hope to have the joy of welcoming you back on your next visit to Paris!

Warm regards - Nathalie Heckel, General Manager

Dear Melissa,

Thank you so much for your kind words! We are delighted to hear that you loved the hotel du Jeu de Paume and enjoyed our central location. It's wonderful to know that our team was able to assist you with your arrangements and help make your stay smooth and enjoyable.

We truly appreciate your support and hope to welcome you back to the Île Saint-Louis very soon!

Warm regards - Nathalie Heckel, General Manager

Dear Kevin,

Thank you for your review!

We’re so pleased you enjoyed our great location, the welcoming atmosphere, and the friendliness of our team. It’s always a pleasure to know our guests had a positive experience.

We hope to welcome you again soon on Île Saint-Louis!

Warm regards - Nathalie Heckel, General Manager

Dear Erica,

Thank you so much for your nice review! We are delighted that you enjoyed your stay at the Hôtel du Jeu de Paume.

It is a pleasure to know that you enjoyed the blend of our historic charm and modern comforts, as well as the warm welcome from our team.

Your kind words mean a lot to us, and we look forward to welcoming you back soon to the Hôtel du Jeu de Paume.

Warm regards - Nathalie Heckel, General Manager

Dear Louise,

Thank you so much for taking the time to write us this nice review about your stay at the Hôtel du Jeu de Paume. We are delighted to know that you enjoyed your stay on Île Saint-Louis.

It’s wonderful to know that our team and the location made your experience even more enjoyable.

We truly appreciate your feedback and hope to welcome you back again very soon!

Sincerely - Nathalie Heckel, General Manager

Dear Todd,

Thank you so much for your nice review! We are delighted that you enjoyed your stay at the Hôtel du Jeu de Paume.

It is a pleasure to know that you enjoyed the blend of our historic charm and modern comforts, as well as the warm welcome from our team.

Your kind words mean a lot to us, and we look forward to welcoming you back soon to the Hôtel du Jeu de Paume.

Best regards - Nathalie Heckel, General Manager

Dear Scott,

Thank you so much for your nice review! We are delighted that you enjoyed your stay at the Hôtel du Jeu de Paume.

Our team always do their best to make your stay as pleasant and easy as possible. Thank you for your kind words.

We offer our guests a warm welcome, not only in terms of our friendly attitude, but also in terms of the hotel's atmosphere, charm and authenticity. We want you to feel comfortable !



Arctic is very happy to have crossed your path and we look forward to welcoming you back soon.



Sincerely - Nathalie Heckel, General Manager

Cher Fernando,

Un grand merci pour votre gentil message !

Nous sommes ravis que vous trouviez notre établissement unique et agréable. Il est vrai que l'hôtel du Jeu de Paume a une vraie histoire qui remonte au 17ème siècle, ce qui fait tout son charme !

Votre satisfaction est notre plus belle récompense.

À très bientôt, nous l'espérons, à l’Hôtel du Jeu de Paume.

Cordialement - Nathalie Heckel, General Manager

Dear Barbara,

Thank you for your feedback! We're glad you enjoyed our location and appreciated the service from our front desk team.

Your comment about the coffee maker is noted, we’ll make sure to review our procedures to ensure a more consistent experience.

We hope to welcome you back and provide an even better stay next time.

Kind regards - Nathalie Heckel, General Manager

Cher Nicholas,

Merci beaucoup pour votre commentaire.

A bientôt !

Cordialement - Nathalie Heckel, General Manager

Dear Matthew,

Thank you for this lovely review. We are thrilled to hear that everything was fine during your stay at the hotel du Jeu de Paume!

We renovate to keep up with the times, while retaining the charm, warmth and authenticity of the establishment with its exposed beams and high ceilings.

Indeed, we are ideally located in the heart of Paris, close to Notre-Dame, the Marais and many stores and restaurants : the perfect place to stay in Paris like a Parisian!

We hope to welcoming you again !
Best regards - Nathalie Heckel, General Manager

Dear Maura,

Thank you so much for your nice review. We are delighted that you enjoyed your stay at the hôtel du Jeu de Paume. It’s wonderful to know our team contributed to making your visit enjoyable.

However, we are sorry that the sofa didn't live up to your expectations. We'll take good note of these remarks for future changes, as your comfort is our priority!

Thank you for choosing us, and we hope to welcome you back on your next trip to Paris!

Best regards - Nathalie Heckel, General Manager

Dear Eugenia,

Thank you for your review. It is a pleasure to read you and know that you enjoyed your stay at the hôtel du Jeu de Paume.

However, we are sorry if you did not like the room you were assigned. When we still have time to change you, we do so gladly, which was not the case here.

We hope to see you again to test another room... see you soon!

Best regards - Nathalie Heckel, General Manager

Dear Beth,

Thank you so much for taking the time to write us this nice review about your stay at the Hôtel
du Jeu de Paume. We are delighted to know that you enjoyed your stay on Île Saint-Louis.

Our team always does their best to make your stay as pleasant and comfortable as possible.
Thank you for your kind words.

It will be a pleasure to welcome you back during your next trip to Paris.

Sincerely - Nathalie Heckel, General Manager

Cher Philippe,

Merci beaucoup pour votre retour ! Nous sommes ravis que vous ayez apprécié le calme et le
charme de l'hôtel du Jeu de Paume, véritable havre de paix au cœur de l’Île Saint-Louis.
Notre équipe fait toujours de son mieux pour rendre votre séjour aussi agréable et confortable
que possible. Merci pour vos aimables paroles.
Au plaisir de vous accueillir de nouveau pour un moment tout aussi agréable à Paris.

Cordialement - Nathalie Heckel, General Manager

Dear Bill,

Thank you so much for your nice review! We are delighted that you enjoyed your stay at the
Hôtel du Jeu de Paume.
It is a pleasure to know that you enjoyed the blend of our historic charm and modern comforts,
as well as the warm welcome from our team.
Your kind words mean a lot to us, and we look forward to welcoming you back soon to the Hôtel
du Jeu de Paume.

Sincerely - Nathalie Heckel, General Manager

Dear Byron,

Thank you so much for your wonderful feedback! We are truly honored to know that both Paris
and our hotel have won a soft spot in your heart.
We would be thrilled to welcome you back anytime—your next Parisian adventure awaits!

Warm regards - Nathalie Heckel, General Manager

Dear Michael,

Thank you so much for taking the time to write us this nice review about your stay at the Hôtel
du Jeu de Paume. We are delighted to know that you enjoyed your stay on Île Saint-Louis.

Our team always does their best to make your stay as pleasant and comfortable as possible.
Thank you for your kind words.

It will be a pleasure to welcome you back during your next trip to Paris.

Sincerely - Nathalie Heckel, General Manager

Dear Annette,

Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed
your stay and appreciated our hotel and location.

We sincerely apologize for the issues you encountered with the internet and the bathtub drain.
Please rest assured that our team is looking into these matters to ensure they are addressed
promptly.

We also appreciate your suggestions regarding breakfast. We will certainly consider adding
more options for the future.

We hope to welcome you back soon and provide you with an even better experience.

Warm regards - Nathalie Heckel, General Manager

Cher client,

Merci beaucoup pour votre retour ! Nous sommes ravis que vous ayez apprécié le calme et le charme de l'hôtel du Jeu de Paume, véritable havre de paix au cœur de l’Île Saint-Louis.

Au plaisir de vous accueillir de nouveau pour un moment tout aussi agréable à Paris.

Cordialement - Nathalie Heckel, General Manager

Dear Peony,

Thank you for taking the time to share your experience with us. We are delighted that you enjoyed the hotel lobby and bar, as the charm of the 17th-century building, with its beams and high ceilings, really makes a statement!

However, we are sorry if the experience didn't follow in the bedroom. We take very good note of your comments for improvements as your satisfaction and comfort are our priorities.

We look forward to welcoming you back, this time for a drink or coffee in our bar!

Best regards - Nathalie Heckel, General Manager

Dear Daniella,

Thank you for this lovely review. It is such a pleasure to read you and know that you spent a nice moment at the hôtel du Jeu de Paume once again.

We are indeed very well located on île Saint-Louis, in the peaceful heart of Paris. The hotel's location is a real chance : we are close to many restaurants, cafés, traditional shops and attractions.

Our teams do their utmost to welcome you, help you and make your stay comfortable. Our priorities are your comfort and satisfaction !

Thank you for your loyalty, it will be a pleasure to welcoming you back during your next trip to Paris !

Best regards - Nathalie Heckel, General Manager

Dear Stephen,

Thank you so much for your nice review. We are delighted that you enjoyed your stay at the hôtel du Jeu de Paume.

We are indeed very well located on île Saint-Louis, in the peaceful heart of Paris. The hotel's location is a real chance : we are close to many restaurants, cafés, traditional shops and attractions.

We want the best for our guests in terms of comfort and satisfaction. This includes comfortable bedding, quality equipment and a team ready to respond to your requests 24 hours a day.

We look forward to welcoming you back to the Hôtel du Jeu de Paume to continue to make your Parisian experience as enjoyable as possible.

Best regards - Nathalie Heckel, General Manager

Dear James,

Many thanks for your nice review, we are delighted that you had a pleasant stay at the hôtel du Jeu de Paume !

The building dates from the 17th century, we try to maintain its charm and authenticity.

Our teams always do their best to make your stay as pleasant and easy as possible. And everybody hope to welcoming back soon !

Best regards - Nathalie Heckel, General Manager

Dear Peter,

Thank you for your lovely comment about your stay at the hôtel du Jeu de Paume. It is a pleasure to read that you spent a nice moment.

Our teams always do their best to make your stay as pleasant and easy as possible. We offer our guests a warm welcome, not only in terms of our friendly attitude, but also in terms of the hotel's atmosphere, charm and authenticity. We want you to feel comfortable !

We look froward to welcoming you back soon.



Best regards - Nathalie Heckel, General Manager

Cher David,

Merci d'avoir pris le temps de nous partager votre expérience à l'hôtel du Jeu de Paume. Nous sommes contents de lire que votre séjour s'est bien passé.

A l'hôtel, tout a été pensé pour votre confort : la literie, l'ambiance chaleureuse, la décoration, les services et équipements.

Nous avons hâte de vous accueillir pour un prochain séjour parisien.

Cordialement - Nathalie Heckel, General Manager

Dear Elizabeth,

Thank you so much for your nice review. We are delighted that you enjoyed your stay at the hôtel du Jeu de Paume.

Our teams really do their best to help you and make your stay as pleasant and comfortable as possible.

We are looking forward to welcoming you again for your next trip to Paris !

Kind regards - Nathalie Heckel, General Manager

Dear Robert,

Thank you for this lovely review. We are thrilled to hear that everything was perfect during your stay at the Hotel du Jeu de Paume !

It is wonderful to know our team contributed to making your visit enjoyable. We offer our guests a warm welcome, not only in terms of our friendly attitude, but also in terms of the hotel's atmosphere, charm and authenticity. We want you to feel comfortable !

We look froward to welcoming you back soon.



Best regards - Nathalie Heckel, General Manager

Dear Catherine,

Thank you very much for your feedback on your stay at the Hôtel du Jeu de Paume.

Bathtubs are very common in Paris, but admittedly not for everyone. However, we take good note of your comments and are constantly striving to improve.

We truly hope to welcoming you back.

Best regards - Nathalie Heckel, General Manager

Dear Mireille,

We are sorry you had to witness such a scene, and we would like to apologize, it is really not our style and not appropriate.

However, we hope that the rest of your stay at the Hotel du Jeu de Paume met your expectations.

We truly hope that you enjoyed Paris and that you got home safely !

Best regards - Nathalie Heckel, General Manager

Dear Philip,

Thank you for taking the time to write us a feedback. We are sorry to read that your experience did not exceed your expectations.

We take note of your comment about the breakfast. However, we offer a wide range of products, hot and cold drinks, dairy products, fruit, bread, pastries and so on. Most of these quality products are carefully selected from producers on the Ile Saint-Louis.

We truly hope that you enjoyed Paris and that you got home safely !

Best regards - Nathalie Heckel, General Manager

Dear Stephanie,

Thank you for your lovely comment about your stay at the hôtel du Jeu de Paume. It is a pleasure to read that you spent a nice moment. 


We take good note of the breakfast service, we want you to start the day in the best possible way.

We look froward to welcoming you back soon.



Best regards - Nathalie Heckel, General Manager

Cher Christian,

Merci pour votre retour ! Nous sommes ravis de vous lire et d'apprendre que vous avez apprécié votre séjour à l'Hôtel du Jeu de Paume.

Nos équipes font leur maximum pour vous aider et rendre votre séjour aussi agréable que possible.

Nous espérons vous accueillir à nouveau pour un prochain séjour sur l'île Saint-Louis !

Cordialement - Nathalie Heckel, General Manager

Chère Christine,

Merci d'avoir pris le temps de nous écrire ce commentaire. Nous sommes ravis de vous lire et de savoir que votre séjour ait été une réussite !

Nos équipes mettent tout en œuvre pour vous offrir un accueil chaleureux et veiller à votre bien-être tout au long de votre visite.

Nous avons hâte de vous accueillir pour un prochain séjour parisien.

Cordialement - Nathalie Heckel, General Manager

Dear Anita,

Thank you for your continued loyalty and for taking the time to share your thoughts with us.

We are truly honored to be one of your favorite places to stay in Paris, and we are especially pleased to hear that our team made a positive impression once again, your kind words about the service mean a lot to us.

However, please accept our apologies for the carpet and your room. We take these remarks to heart because your comfort and satisfaction are our priorities.

It will be a pleasure to welcoming you back during your next trip to Paris ! See you soon,

Best regards - Nathalie Heckel, General Manager

Dear Joyce,

To begin with, thank you for taking the time to write us this review, we are delighted to hear from you.

Our teams are here to welcoming you and make your stay as easy and comfortable as possible !

It will be a pleasure to welcoming you back during your next trip to Paris ! See you soon,

Best regards - Nathalie Heckel, General Manager

Dear Guilbert,

Thank you so much for your kind words ! We are thrilled to hear that you enjoyed our hotel and its location. We are indeed very well located on île Saint-Louis, in the peaceful heart of Paris.

We hope to have the pleasure of welcoming you back very soon for another lovely stay in the heart of Paris.

Warm regards,

Best regards - Nathalie Heckel, General Manager

Dear Cathy,

Thank you very much for taking the time to write us this review. It is such a pleasure to read you and know that you spent a nice moment at the hôtel du Jeu de Paume.

We look forward to welcoming you back to the Hôtel du Jeu de Paume to continue to make your Parisian experience as enjoyable as possible.

Best regards - Nathalie Heckel, General Manager

Dear Susan,

Thank you for your lovely review. t is such a pleasure to read you and know that you spent a nice moment at the hôtel du Jeu de Paume.

We are indeed very well located on île Saint-Louis, in the peaceful heart of Paris, close to many restaurants, cafés, traditional shops and attractions.

We truly hope to welcoming you back.
Best regards - Nathalie Heckel, General Manager

Dear N. Mims,

Thank you so much for your kind message! We are so happy to hear you had a great stay, and even happier to know you plan on coming back!

It was a pleasure having you with us.

See you next time on Île Saint-Louis!

Kind regards - Nathalie Heckel, General Manager

Dear Neil,

Thank you so much for your kind feedback!
We are so glad you had a great stay with us and that our location made it easy to explore Notre-Dame and the best of Paris. Our team truly enjoyed having you.

We hope you also had time to soak in the peaceful charm of Île Saint-Louis, it’s one of Paris’s most magical spots. Looking forward to welcoming you back soon!

Warm regards - Nathalie Heckel, General Manager

Dear David,

Thank you so much for your lovely message !
We’re delighted to hear you enjoyed our warm welcome and the unique charm of our 17th-century beams. It means a lot to us that you found the hotel so special.

We truly hope to welcome you back again soon!

All the best - Nathalie Heckel, General Manager

Dear David,

Thank you so much for your kind words! It is such a pleasure to read you and know that you spent a nice moment at the hôtel du Jeu de Paume.

We are really happy we could help make your stay easier, it was a pleasure to look after your bags and get you set up with a taxi.

Hope to welcome you back soon to our little corner of Paris!

Best regards - Nathalie Heckel, General Manager

Dear Guest,

Thank you for this lovely review. It is such a pleasure to read you and know that you spent a nice moment at the hôtel du Jeu de Paume !

Your satisfaction and comfort are our priorities, it includes cleanliness and nice welcome !

We hope to welcoming you back soon.

Best regards - Nathalie Heckel, General Manager

Dear Douglas,

Thank you so much for your nice review. We are so delighted that you enjoyed your stay at the hôtel du Jeu de Paume.

We are pleased that you enjoyed our location on the île Saint-Louis, in the heart of Paris. And it’s wonderful to know our team contributed to making your visit enjoyable.

We hope to see you very soon !

Best regards - Nathalie Heckel, General Manager

Dear Guest,

Thank you for your feedback and for taking the time to share your experience. We are delighted to hear that, despite the inconveniences, you still had an enjoyable and comfortable stay with us.

We sincerely apologize for the presence of ants in the bathroom and the non-functional hairdryer. These are isolated incidents that we take very seriously. Our maintenance and housekeeping teams have been informed and immediate action has been taken to address and prevent such issues.

Your satisfaction is our top priority, and knowing that you would gladly return truly means a lot to us.

We look forward to welcoming you back for a stay that fully meets your expectations !

Best regards - Nathalie Heckel, General Manager

Dear John,

Thank you for this lovely review. It is such a pleasure to read you and know that you spent a nice moment at the hôtel du Jeu de Paume. Your kind words truly mean a lot to us. We are delighted that our team was able to assist you and help make your stay so enjoyable.

Our priorities are your comfort and satisfaction.

We truly hope to welcoming you back !

Best regards - Nathalie Heckel, General Manager

Dear Peter,

Thank you so much for this lovely comment. It is a pleasure to read that you enjoyed your stay at the hôtel du Jeu de Paume.

We are indeed very well located on île Saint-Louis, in the peaceful heart of Paris. The hotel's location is a real chance : we are close to many restaurants, cafés, traditional shops and attractions.

Our teams always do their best to make your stay as pleasant and easy as possible. And everybody hope to welcoming back soon !

Best regards - Nathalie Heckel, General Manager

Cher Jacques,

Nous vous remercions d’avoir pris le temps de partager votre ressenti à la suite de votre séjour à l’Hôtel du Jeu de Paume.

Nous sommes sincèrement désolés d’apprendre que la chambre et la salle de bain n’ont pas été à la hauteur de vos attentes. Vos remarques concernant l’état des équipements et de la chambre ont été prises avec le plus grand sérieux.

Néanmoins, nous espérons que vous ayez apprécié votre séjour parisien.

Cordialement - Nathalie Heckel, General Manager

Dear Dan and Julie,

Thank you for this lovely review. It is such a pleasure to read you and know that you spent a nice moment at the hôtel du Jeu de Paume.

Our teams do their utmost to welcome you, help you and make your stay comfortable.
Our priorities are your comfort and satisfaction !

We truly hope to welcoming you back.
Best regards - Nathalie Heckel, General Manager

Dear Patricia,

Many thanks for your feedback. Our teams and Lemon are here to welcoming you and make your stay as easy and comfortable as possible !

We are delighted that you enjoyed our location on the île Saint-Louis, in the heart of Paris.

The building dates from the 17th century, we try to maintain its charm and authenticity. Also, our location on the île Saint-Louis is really the best.

We hope to see you very soon !
Best regards - Nathalie Heckel, General Manager