7.9/10 36 Avis concernant Camping Ciela Village - Le Pommier

10 10

Lovely site and pool was perfect Flag
Réponse de Camping Ciela Village - Le Pommier
Hello Kate,

Thank you so much for your wonderful feedback and perfect score! We’re delighted to hear that you enjoyed our campsite and found the pool just perfect.

We would be very happy to welcome you back for another great stay.

Best regards,
The Ciela Village - Le Pommier team
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9 10

fully enjoyed our stay Flag
Réponse de Camping Ciela Village - Le Pommier
Hello Inge,

Thank you for your lovely feedback! We are delighted that you fully enjoyed your stay and hope to welcome you back soon.

Have a great day,
The Ciela Village - Le Pommier team
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8 10

Beautiful location Flag
Réponse de Camping Ciela Village - Le Pommier
Bonjour Claire,

Merci beaucoup pour votre note et votre commentaire ! Nous sommes ravis que le cadre du camping vous ait plu. N'hésitez pas à revenir profiter de notre belle région, nous serions ravis de vous accueillir à nouveau.

Très bonne journée,
L'équipe du Ciela Village - Le Pommier
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8 10

Great stay very clean lovely accomadation lovely staff great pool Flag
Réponse de Camping Ciela Village - Le Pommier
Hello,

Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed your stay, appreciated the cleanliness, lovely accommodation, friendly staff, and the great pool.

We look forward to welcoming you back soon for another great experience.

Have a great day,
The Ciela Village - Le Pommier Team
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10 10

We really liked the site and despite the elevations, we were able to get around well. The reception team were helpful and friendly. The pool complex was fantastic and we could always find somewhere to sit. The spa was an extra which was great.. Flag
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10 10

Fantastic accommodation. Good location. Highly satisfied Flag
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10 10

Everything was very good, very clean, lots of entertainment for kids, the only comment we would have is that there were rats at C9. We saw them in front of the veranda in the evening and we heard them at night, running in the ceiling. But other then that we have had an amazing stay! Flag
Réponse de Camping Ciela Village - Le Pommier
Hello,

Thank you for your positive feedback about the cleanliness and entertainment at our campsite. We’re delighted to hear that you had an amazing stay.

We’re sorry to learn about the issue with rats at C9. This is certainly not the standard we aim for, and we will address this issue immediately to ensure it does not affect future guests.

We hope to have the pleasure of welcoming you back for another enjoyable stay.

Have a great day,
The Ciela Village - Le Pommier Team
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8 10

Friendly, fun, amazing campsite from service to activities to pools. Highly recommend a stay! Flag
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5 10

Very equip campsite . Lots of facilities. Is in the middle of knowhere so any venturing off site requires a lot of travel . Comfort mobile home was very basic, too basic and under equipped. Previous tenants bedding was left on the porch for the entire time we were there .7 days Flag
Réponse de Camping Ciela Village - Le Pommier
Hello,
Thank you for sharing your experience with us. We are delighted to hear that you enjoyed the many facilities we offer at our campsite.

We understand that our Comfort accommodation does not fully meet your expectations. Indeed, to meet the varied needs and preferences of our customers, we offer several ranges of accommodation, from the basic to the most upmarket, so that everyone can find the most suitable accommodation for their stay.

Thank you for your feedback, which helps us to continually improve our services.
We look forward to welcoming you back to our campsite.

Best regards,
The Pommier team
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8 10

Great site. Ciela exception accommodation outstanding. Waterpark is good fun. Activities were limited though and should be available on more days. There were many times we wanted to do Activities but they were only open on certain days or times. Flag
Réponse de Camping Ciela Village - Le Pommier
Bonjour Katie,

Nous sommes ravis de prendre connaissance de votre satisfaction, merci beaucoup pour votre message.

Nous espérons avoir l'occasion de vous revoir au sein de notre établissement.

À bientôt,

L’équipe du Domaine Le Pommier.
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7 10

Everything was fantastic except it was spoilt at night time. We had very inconsiderate and noisy neighbours behind us who were a you. Group partying until 2am every night. We like people to have fun but they took it too far and we’re bashing on walls and windows of others one night at 1am. Only family groups should be booked in peak family holiday season, not party youth groups. Flag
Réponse de Camping Ciela Village - Le Pommier
Hello,

Thank you for taking the time to share your comments about your stay at our campsite.

We're sorry to hear that you were bothered by noise during your stay at our campsite. We would like to inform you that our security team is present on site to ensure that the rules are respected and to ensure the peace and quiet of all our holidaymakers. Please do not hesitate to call on them if necessary.

We thank you for your understanding and patience, and look forward to welcome you back to our campsite.

Yours sincerely
The Pommier team
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9 10

The accommodation and site were excellent and just what we wanted for our holiday. Flag
Réponse de Camping Ciela Village - Le Pommier
Hello Tom,

We're delighted to hear that you were completely satisfied with your vacation at Le Pommier, thank you very much for your message.

We look forward to seeing you again at our establishment.

Hope to see you soon in Ardèche,

The Pommier team
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8 10

Nice camping with fantastic pools and specious set-up. Caravan was good, but room was to small for the 2-person bed. We had ants the first day, but after mentioning it in the app a few hours later personal was there with a bottle of poison which fixed it. Lots to do in the surrounding of the camping Flag
Réponse de Camping Ciela Village - Le Pommier
Hello,

We are delighted to hear of your complete satisfaction, thank you very much for your message.

We take note of your feedback and hope to have the opportunity to see you again in our establishment.

Hoping to see you soon,

The Pommier team
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8 10

Swimming pool top, noise at friday night until 3 am Flag
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7 10

Nice camp site with a great waterpark area. Pitch given was poor and prone to flood. Quite often noisy after night time quiet time and not addressed by site Flag
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8 10

Unfortenately there was no soap by the sanitair building!! Flag
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8 10

The train can run more frequent. The animation office to be more central located. Enjoyed our stay very much. Clean, modern, well equiped apartments. Add a list of kitchen equipment on the website. Then visitors know what to bring along. Flag
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8 10

Beautiful campsite. Great waterpark and poolsite. Great staff and animation. Payments with bracelets works. Train around campsite necessary with small children. Flag
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7 10

house ok, but it is a bit very busy...if you look up, you see 11(!!!!) houses, if you look down you see 8 houses...... house, car, house car.....the quality you get for the price is fine but i don't understand why you allow other people at the pool during summer.....there are about 1000 houses on the domain, and yet it's nog enough, no : money money money, extern visitors allowed, even moor people for the slidings........ Flag
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8 10

We loved our time camping here. We had so many laughs and have made great family memories. The pool facilities are great and our children; 9, 7 and 3 all had favourite places to swim. The waterslides were so much fun. The watch payment system is fantastic as it meant we could leave all valuables safely locked away and enjoy our time in the water. Activities and entertainment were also great and staff were friendly and helpful. Our only gripe was the restaurant which is why we went the first night and didn't return. The snack bar above was a much better option for us. Thank you! Flag
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4 10

Great pool and slides and that's where the good points end. Smallest pitch we have ever had in France Entertainment deafening every evening. Built on the side of a mountain so def not suitable for anyone with mobility issues. Reception was 1km from our pitch up such a slope that we had to drive to it. And finally the black flies, thousands of them! It was impossible to eat outside without being plagued by them. We tried every method possible to get rid but without success. It was a Nightmare! We have never experienced anything like this in France. Eventually we gave up and left two days early. Flag
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7 10

We felt completely spoilt by having the pool and slides more or less to ourselves for almost a week. The pool area is excellent. At the weekend it is busy but manageable because it's a big area. We reported ants swarming in a Waikiki and no wine glasses when we checked in. Maybe these things are acceptable but the report wasn't acknowledged or replied in the cool n camp app. Staff were friendly. Cleanliness was excellent. Flag
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8 10

Overall we had a great stay. The campsite is well organised and runs very smoothly. The slides are great although there were quite often not lifeguards on duty and many people breaking the rules. The only improvement I think you could make would be to open the gate to the pool that is beside the shop at about 10:30, after most people have arrived, so that you arent always forced to walk the very long way around to get back to your accommodation. Restaurants were fine - a little overpriced but I guess that is to be expected. not sure what the coloured burger buns were about though - gross. Evening entertainment was well run and varied. Accommodation was as advertised. Quite small but clean and had everything we needed. A very relaxed stay - thank you to everyone. Flag
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7 10

One member of staff in the creperie was very helpful and kind. We had a lovely meal thanks to her. The animation team were also helpful but some other catering staff were quite rude to us. Flag
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7 10

We have visited many 5 star campsites in france and had a lovely stay on a lovely pitch in very nice location but will have to say that the cleanliness of the toilet block as only around half an hour was spent in the morning being cleaned by 2 young girls and then left for 24 hour ! That is poor for a 5 star campsite. The pool side restaurant very limited didn't have the food or cocktails as advertised on menu throughout our stay. Also my teenage son very disappointed that the big waterside wasn't working throughout the whole stay. No sunloungers by any of the swimming pools apart from the baby pool (babies don't seem to do lots of sunbathing) they should had been shared between all the pools to make all guests comfortable. Our findings are all so easy to fix (apart from waterside maybe) so very disappointed that little care and interest were taken to ensure guests has a fantastic stay. All together a great, beautiful site but not quite a 5 star. Flag
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7 10

Really lovely place. Was disappointed that the water park was so overcrowded. This detracted from an otherwise pleasant stay. Flag
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7 10

Overcrowded pool let it down! Perhaps limit number of day visitors!! Flag
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7 10

reception was great, location is great, camper was (very) dirty. The swimming pool too crowded because also external people are allowed. the most exciting slide was closed all week. we payed 5 stars but got max 3. Flag
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7 10

Beautifull camping, but really big. Lots of people do everything by car and they sometimes they drive really fast. Too fast. The pool lets too many people in and i hated the fact that people put a towel on a bed and keep the seat taken for the whole day even if they are not there. The pool itself is amazing of course. The shows at night were mostly great too. Sometimes a bit too french. Our spot was really big and had lots of shadow which we really liked. Overall a good camping but for us bit too overwhelming. Flag
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8 10

Nice camping in a great landscape of the Ardeche. The reception team is friendly, very professional and so we went to the spot. We travelled by Camper and as a family of 7 people we need to hire 2 spots as 6 is the max. It's a pitty to see that some other families also travelled with 7 and had one spot... but OK. Camping is great, shop is more expensive as the InterMarche so if you go up the hill every day you save good money and it is healthy as well. Waterpark is very cool, staff there is friendly and not as mentioned on websites to strict. You can have fun with them as long as you respect the other swimmers. Slides are stunning, the blue one was broken in the second week and the repairing team cannot fix the problem. I think maintance is the key word for the camping, they need to invest in some small things, lights in the evening in the toilets and showers, the machine to bring up the tubes of the white slide was broken, the blue one was broken... Many trees are old and dead in the valley but on the last day they marked the trees the want to cut out..so much saver during a storm or heavy T storm. On the end... the place is cool and great and we will come back next year. So they have 12 months to solve the blue slide problem ! Flag
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9 10

We, Bogø Kostskole, were at your campsite for the second time and once again the campsite fulfilled our needs and expectations for a school group. Excellent service from the reception. Flag
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5 10

Generally a great campsite, over populated, especially in the pool area. The food is average. The snack pizza near main stage service takes far too long. Approx 1.5hr wait. Lack of sun beds around the pool. Staff and animation are superb. Entertainment better than usual. Flag
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8 10

Nice site. Only got sick (infected ear) from the swimming Pool Flag
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10 10

Great site, great pool, nice bar areas, friendly staff Flag
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10 10

A Danish animator for the Danish children would have been good Flag
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9 10

dejlig poolområde for både børn og voksne. Selv om det er en stor campingplads er der stadig dejlig roligt omkring mobilehomes. Alt var indenfor rækkevidde (bager, vaskeri, købmand, info). Området er perfekt til udflugtsture hvilket man kan få info om på pladsen. Der bruges ikke kontanter på pladsen, men armbånd, hvilket fungerer rigtig godt. Flag
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